We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Head of The Bank of Scotland Retail Collections

Anyone tell me who is the HEAD OF THE RETAIL COLLECTIONS TEAM FOR THE BANK OF SCOTLAND I am having trouble with these people when you write to them they ignore my letters. I have written 3 letters to the complaints team and again they are as ignorant as them.

Comments

  • Lulee36
    Lulee36 Posts: 197 Forumite
    i had problems for over 10 months , emailed the CEO's office and it was resolved within 24 hours
  • Lulee36 wrote: »
    i had problems for over 10 months , emailed the CEO's office and it was resolved within 24 hours

    Thanks for this I did this two years ago and they were getting so fed up with their teams and advised me to contact my local branch, but this saga has started up again and I will contact the CEO if they dont like it tuff.

    Again many thanks
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.8K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.8K Work, Benefits & Business
  • 600.2K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.