We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Motorbike repair took longer than quoted for.
catieeb06
Posts: 576 Forumite
Hi,
My OH just rang me and said that he's been charged for more time than originally quoted for.
Now don't get me wrong, he doesn't mind paying for it, just feels a bit miffed that instead of giving him a call and telling him that it's gonna take a bit longer and therefore costing a bit more, they just went ahead and did it.
Like I say, he would have said yes and authorised the extra work, but shouldn't they have called him?
My OH just rang me and said that he's been charged for more time than originally quoted for.
Now don't get me wrong, he doesn't mind paying for it, just feels a bit miffed that instead of giving him a call and telling him that it's gonna take a bit longer and therefore costing a bit more, they just went ahead and did it.
Like I say, he would have said yes and authorised the extra work, but shouldn't they have called him?
I am a Mortgage Adviser
You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it.
This signature is here as I follow MSE's Mortgage Adviser code of conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it.
This signature is here as I follow MSE's Mortgage Adviser code of conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
0
Comments
-
I agree with you a phone call should have happened.
Was it a written quote or a written estimate or just a ball park figure.make the most of it, we are only here for the weekend.
and we will never, ever return.0 -
Written quote.
It itemised everything. Including labor costs, the new parts, vat etc.I am a Mortgage Adviser
You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it.
This signature is here as I follow MSE's Mortgage Adviser code of conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.0 -
I would suggest offering the repair shop the choice between the money or continued business.Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0
-
The clues in the word 'Quote' if it had been a fixed price it would have said 'Fixed Price''The More I know about people the Better I like my Dog'
Samuel Clemens0 -
-
Actually the clue is in the word "QUOTE" not "ESTIMATE", a quote is usually accepted as being the final price, an estimate is just that, an estimate, that ma be subject to change!!
Exactly :T
Op, The price QUOTED is the price you should pay, no messingmake the most of it, we are only here for the weekend.
and we will never, ever return.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.2K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards