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Payment Reminder

Apparently there is a way to send a Payment Reminder through EBay 3 days after an auction has ended.

Does anyone know how to do this, I can't seem to find it?

Comments

  • i've not got anything sold so can't check to confirm but if you go to your account and items sold there 'should' be a drop down box to change item status (i think). Pretty sure the payment reminder is in there
  • VH
    VH Posts: 501 Forumite
    That's what I thought as well but can't see it in there?
  • Clareo
    Clareo Posts: 324 Forumite
    If you click on payment status you can re-send the invoice or send an invoice reminder? That's all I can find though!
  • soolin
    soolin Posts: 75,001 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    The system changed at some point last year, all you can do now is resend the inoice.

    However, 3 days for a reminder is way too early, leave it a week before sending an e mail asking the buyer whether they received the original invoice and asking them to contact you if there is a problem.

    Soo
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • VH
    VH Posts: 501 Forumite
    soolin wrote:
    The system changed at some point last year, all you can do now is resend the inoice.

    However, 3 days for a reminder is way too early, leave it a week before sending an e mail asking the buyer whether they received the original invoice and asking them to contact you if there is a problem.

    Soo
    That might explain it, I remember seeing it somewhere in the past. Nearly a week now and I have a feeling I have 2 non-paying bidders on my hands... 1 has a neutral for non-payment and the other bought an item very similar to mine but at a lower price.... Just got a bad feeling about this!
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