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I can send email but cannot receive

worried_jim
worried_jim Posts: 11,631 Forumite
10,000 Posts Combo Breaker
in Techie Stuff
I can send email but cannot receive it.I use windows mail and it was all ok this morning before i left for work. the error message i keep getting is-

Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com', Protocol: POP3, Server Response: '-ERR Cannot connect to POP server 62.254.26.205 (62.254.26.205:995), connect error 10061', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90

any ideas?

Comments

  • esuhl
    esuhl Posts: 9,409 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You send email to an SMTP server, but receive it using POP3 or IMAP. It looks like you can't connect to your POP3 server. Does it work if you disable SSL?
  • ian2211
    ian2211 Posts: 88 Forumite
    At a guess your ISP's POP server is down
    It said on the box requires Windows 7 or better, so I bought a MAC
  • worried_jim
    worried_jim Posts: 11,631 Forumite
    10,000 Posts Combo Breaker
    ian2211 wrote: »
    At a guess your ISP's POP server is down

    It was, I called a neighbour and he was having the same problems but it is all fine now. Thanks for the replys.
  • TwistedPsycho
    TwistedPsycho Posts: 971 Forumite
    I have found that the Virgin (ex-NTL) webmails have got worse and worse wince they switched to Google for their mail handling.
    Signaller, author, father, carer.
This discussion has been closed.
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