Is my computer dying ? keeps freezing

Milltowngirl

My Sony Vaio Windows XP PC is quite old now - about 9 years old ! - and has gradually been running slower and slower over the years. However, its recently developed a new problem and I like some advice on what it may be.

For about 4 consecutive days, once I logged onto the computer it loaded the home page but then just froze, so I couldnt click on anything on the home page, to open any programmes or even click on start etc. Ctlr-Alt-Delete didnt work either. It would also go deadly quiet - which is worrying as normally its making a right racket !! I would have to switch off at the power switch and then reload and the second, or third time :mad: it would eventually load ok. It also froze in the same way at the weekend when I was working in a word file, after the computer had been on for a few hours.

Does it sound like a hardware problem, something wearing out / dying or could it be a software problem that I can fix ?

Ive done all my usual virus checks - run AVG/Zonealarm firewall, ran scans with malwarebytes and spybotsearchanddestroy and all found nothing so I dont think its a virus ?

I dont really want to buy a new PC but at the same time if its a hardware problem then I guess it would make more sense to just buy a new laptop for £300 than invest cash in such an old machine ?....

Suggestions would be gratefully appreciated Thanks

rmg1

You haven't posted what hard-drive space or RAM you have, but this should get you started.

When was the last time you cleared out temporary files (internet explorer and windows)?
If it's been a while, try installing CCleaner and run the two scans on the left hand side, making sure you back up the registry when asked.

Milltowngirl

I'll check the hard drive and ram figures tonight and post some details later.

I have found the previous post on here 'how to speed up your computer in less than 60 minutes' which includes using the ccleaner and I was going to try working through this but wasnt sure whether I was just wasting my time....if it sounded more terminal than this !!

Youve reassured me that its worth a go trying to see if I can clean things up...here's hoping

aliEnRIK

GIven the age, its likely to be a hardware issue

But may as well see what we can do before condemning it

reboot

Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_hijackthis/
Click MAIN MENU then DO A SYSTEM SCAN AND SAVE A LOGFILE(Takes seconds) then post the log so we can see whats running
(do NOT do anything else with Hijack but scan and post the FULL log)
If you get a message that you cant write to the hosts file then Press the SHIFT key, and whilst holding it RIGHT CLICK and select RUN AS (admin)

aliEnRIK

Milltowngirl wrote: »

I'll check the hard drive and ram figures tonight and post some details later.

I have found the previous post on here 'how to speed up your computer in less than 60 minutes' which includes using the ccleaner and I was going to try working through this but wasnt sure whether I was just wasting my time....if it sounded more terminal than this !!

Youve reassured me that its worth a go trying to see if I can clean things up...here's hoping

Sure, give that a go

but as you say, theres every chance its hardware related

ElmerFudd

Silly question. Have you cleared the cache? You're probably right though that it's just on its last legs.

BackOnTrack

I would start by doing a reinstall of windows. Given its age it's likely to be crudded up with all sorts of stuff from over the years so having a spring clean will probably only give limited results a clean reinstall would seem to make more sense instead at this point.

23n1th

Off topic but well done for still having a PC after 9 years, according to some thats practically impossible.

On topic, given its age as stated above theres a good chance its hardware. I hope you've got back ups of everything important to you from the computer.

Milltowngirl

Thanks for all the replies. Ill post the hijackthis log, hopefully tonight, and hopefully somebody can advise me if there is anything nasty lurking on it. Meanwhile Ill follow the cleanup tips and see if this helps.

Then if all else fails, I could try the windows reinstall but id prefer to leave this as a last resort in case I botch it up !

Ive got back ups of most stuff, important documents, photos etc on discs and memory sticks, just in case. Only thing Ive not copied is itunes stuff because its such a large folder but I believe there is a workaround with software to reinstall from the ipod if needs be so not too worried about that.

I'll post back tomorrow with an update

closed

you may need to do this in safe mode with networking (hold f8 at boot, and connect to a router with an ethernet cable) if it won't startup properly

uninstall zonealarm, spybot, avg, then turn on windows firewall and install avast 6 free, and follow the how to speedup thread.

clearing caches with ccleaner or any other method (can be done automatically in your browser settings) won't fix slowness, but will tidy your hard disk up.

click start, then run, then

chkdsk c: /F

answer Y to the run it at boot question

then reboot

powering off without shutting down can corrupt your hard disk, this will check and fix any problems.

Milltowngirl

Ok, heres the hijack this log:If anyone can make any sense of it and recommendations that would be great !

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 08:28:35, on 18/03/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\sony\giga pocket\shwserv.exe
C:\Program Files\Kaseya\Agent\AgentMon.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sony\vaio media music server\SSSvr.exe
C:\Program Files\Sony\giga pocket\GPVSvr.exe
C:\Program Files\Common Files\Sony Shared\vaio media platform\sv_httpd.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\PROGRAM FILES\COMMON FILES\SONY SHARED\VAIO MEDIA PLATFORM\UPNPFRAMEWORK.EXE
C:\Program Files\Common Files\sony shared\vaio media platform\SV_Httpd.exe
C:\PROGRAM FILES\COMMON FILES\SONY SHARED\VAIO MEDIA PLATFORM\UPNPFRAMEWORK.EXE
C:\Program Files\Sony\giga pocket\RM_SV.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\Program Files\Wireless Desktop\LgWDskTp.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\drag'n drop cd+dvd\BinFiles\DragDrop.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Kaseya\Agent\KaUsrTsk.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Sony\HotKey Utility\HKWnd.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\sony\usbsircs\usbsircs.exe
C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
C:\Program Files\Sony\click to dvd\ctdatsvr.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.wanadoo.co.uk/iesearch/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: ZoneAlarm Security Toolbar - {91da5e8a-3318-4f8c-b67e-5964de3ab546} - C:\Program Files\ZoneAlarm_Security\tbZon1.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ZoneAlarm Security Engine Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O2 - BHO: ZoneAlarm Security Toolbar - {91da5e8a-3318-4f8c-b67e-5964de3ab546} - C:\Program Files\ZoneAlarm_Security\tbZon1.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O3 - Toolbar: ZoneAlarm Security Toolbar - {91da5e8a-3318-4f8c-b67e-5964de3ab546} - C:\Program Files\ZoneAlarm_Security\tbZon1.dll
O3 - Toolbar: ZoneAlarm Security Engine - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [LgWDskTp] C:\Program Files\Wireless Desktop\LgWDskTp.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Drag'n Drop CD+DVD] C:\Program Files\drag'n drop cd+dvd\BinFiles\DragDrop.exe /StartUp
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Kaseya Agent Service Helper] "C:\Program Files\Kaseya\Agent\KaUsrTsk.exe"
O4 - HKLM\..\Run: [kdx] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [ISW] "C:\Program Files\CheckPoint\ZAForceField\ForceField.exe" /icon="hidden"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Startup: Click to DVD Automatic Mode Launcher.lnk = C:\Program Files\Sony\click to dvd\ctdatsvr.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Remocon Driver.lnk = ?
O4 - Global Startup: VAIO Action Setup (Server).lnk = ?
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} - http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1141555291125
O16 - DPF: {A662DA7E-CCB7-4743-B71A-D817F6D575DF} - http://www.autodesk.com/global/dwfviewer/installer/DwfViewerSetup.cab
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} - https://a248.e.akamai.net/f/248/5462/2h/www.symantecstore.com/v2.0-img/operations/symbizpr/xcontrol/SymDlBrg.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - (no file)
O20 - Winlogon Notify: acacecfceddb - C:\WINDOWS\system32\acacecfceddb.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Defragmentation-Service (DfSdkS) - mst software GmbH, Germany - C:\Program Files\Ashampoo\Ashampoo WinOptimizer 2010 Advanced\Dfsdks.exe
O23 - Service: Giga Pocket Hardware Detector - Sony Corporation - C:\Program Files\sony\giga pocket\shwserv.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ZoneAlarm Toolbar IswSvc (IswSvc) - Check Point Software Technologies - C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
O23 - Service: Kaseya Agent (KaseyaAgent) - Kaseya - C:\Program Files\Kaseya\Agent\AgentMon.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Nokia\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Sony TV Tuner Controller - Sony Corporation - C:\Program Files\Sony\giga pocket\halsv.exe
O23 - Service: Sony TV Tuner Manager - Sony Corporation - C:\Program Files\Sony\giga pocket\RM_SV.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: VAIO Media Music Server (VAIOMediaPlatform-MusicServer-AppServer) - Sony Corporation - C:\Program Files\Sony\vaio media music server\SSSvr.exe
O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\vaio media platform\sv_httpd.exe
O23 - Service: VAIO Media Music Server (UPnP) (VAIOMEDIAPLATFORM-MUSICSERVER-UPNP) - Sony Corporation - C:\PROGRAM FILES\COMMON FILES\SONY SHARED\VAIO MEDIA PLATFORM\UPNPFRAMEWORK.EXE
O23 - Service: VAIO Media Photo Server (VAIOMediaPlatform-PhotoServer-AppServer) - Sony Corporation - C:\Program Files\sony\photo server\appsrv\PhotoAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Sony Corporation - C:\Program Files\Common Files\sony shared\vaio media platform\SV_Httpd.exe
O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMEDIAPLATFORM-PHOTOSERVER-UPNP) - Sony Corporation - C:\PROGRAM FILES\COMMON FILES\SONY SHARED\VAIO MEDIA PLATFORM\UPNPFRAMEWORK.EXE
O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Sony Corporation - C:\Program Files\Sony\giga pocket\GPVSvr.exe
O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Sony Corporation - C:\Program Files\Common Files\sony shared\vaio media platform\SV_Httpd.exe
O23 - Service: VAIO Media Video Server (UPnP) (VAIOMEDIAPLATFORM-VIDEOSERVER-UPNP) - Sony Corporation - C:\PROGRAM FILES\COMMON FILES\SONY SHARED\VAIO MEDIA PLATFORM\UPNPFRAMEWORK.EXE
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - Unknown owner - C:\DOCUME~1\shelley\LOCALS~1\Temp\winvnc4.exe (file missing)
O24 - Desktop Component 0: (no name) - http://www.urban75.org/photos/newyork/images/ny026.jpg
O24 - Desktop Component 1: (no name) - http://us.js2.yimg.com/us.js.yimg.com/lib/pim/r/medici/12_25/mail/mailcommonlib.js

--
End of file - 14946 bytes


Also, other information asked for:
commit charge total - 642332
commit charge peak - 665320
commit charge - 627m / 1122 m
physical memory total figures - 491040

Its a Sony Vaio all-in-one desktop running pentium (R) 4 processor with CPU 2.80GHz and 480MB of Ram.

Any ideas guys ? Thanks