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Currys coverplan laptop faulty

steve_and_kayla
steve_and_kayla Posts: 48 Forumite
edited 17 March 2011 at 11:04AM in Consumer rights
HELP !!!!
RE: our last post about missold coverplan insurance,we were given £50 compensation,this was after we emailed the MD directly .

this laptop is now in need of yet another repair.

there was a person on here who sent me,in a private message, the MD email address, PLEASE can you send me this email again.

we have tried to sort this out in a reasonable way,explaining that our Daughter suffers with auto thyroid immune disease, this makes the sufferers brain slower than someone who does not suffer it,despite this,Our Daughter is sitting A levels & has 3 offers from universities & this would have been so much harder,if not impossible without a laptop.
The MD of currys,coverplan is aware of this.

it was explained to the operator today (17/03/11) it was like speaking with a robot.

CURRYS/COVERPLAN. IF YOU EVER READ THESE POSTS PLEASE PLEASE READ THIS ONE

ALL we & our Daughter want is a laptop that WORKS,so our Daughter can go to university,where she hopes & CAN,with hard work, train to become a counsellor, our Daughter has been offered sponsorship by the Royal Navy to become a Doctor,dont ask me what sort,i cannot remember,but its to do with counciling & she will be able to help service people who are suffering from combat stress & other problems she wants to HELP PEOPLE,CURRYS, PLEASE DO THE RIGHT THING,HELP HER TO HELP OTHERS

Comments

  • HELP !!!!
    RE: our last post about missold coverplan insurance,we were given £50 compensation,this was after we emailed the MD directly .

    this laptop is now in need of yet another repair.

    there was a person on here who sent me,in a private message, the MD email address, PLEASE can you send me this email again.

    we have tried to sort this out in a reasonable way,explaining that our Daughter suffers with auto thyroid immune disease, this makes the sufferers brain slower than someone who does not suffer it,despite this,Our Daughter is sitting A levels & has 3 offers from universities & this would have been so much harder,if not impossible without a laptop.
    The MD of currys,coverplan is aware of this.

    it was explained to the operator today (17/03/11) it was like speaking with a robot.

    CURRYS/COVERPLAN. IF YOU EVER READ THESE POSTS PLEASE PLEASE READ THIS ONE

    ALL we & our Daughter want is a laptop that WORKS,so our Daughter can go to university,where she hopes & CAN,with hard work, train to become a counsellor, our Daughter has been offered sponsorship by the Royal Navy to become a Doctor,dont ask me what sort,i cannot remember,but its to do with counciling & she will be able to help service people who are suffering from combat stress & other problems she wants to HELP PEOPLE,CURRYS, PLEASE DO THE RIGHT THING,HELP HER TO HELP OTHERS

    we have now sent a copy of this post to the person who sent us the £50 compensation at KnowHow.com.
    heres hoping that he actually reads it & acts in a positive way.
  • crazyguy
    crazyguy Posts: 5,495 Forumite
    [EMAIL="john.browett@dixons.co.uk"]john.browett@dixons.co.uk[/EMAIL]
  • crazyguy wrote: »
    [EMAIL="john.browett@dixons.co.uk"]john.browett@dixons.co.uk[/EMAIL]

    Thank you Crazyguy
This discussion has been closed.
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