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Quick - bargains to be had on disneystore website

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Comments

  • I havnt had an email about my order yet, I ordered at 11:32am 16/03 and it seems people who ordered before me have had theirs cancelled so maybe it is just a matter of time :(

    Does anyone know if you can track the order status? I logged in but cannot see anywhere to track it. The full amount was taken from my bank yesterday so still half living in hope of getting my dinner set!

    Has anyone had despatch notice yet or even a delivery?
  • hi you cant track until you have had a despatch email :(
    i ordered around 10.30am and ive had no refund or cancellation email either
  • davidh71
    davidh71 Posts: 68 Forumite
    Part of the Furniture Combo Breaker
    Just received my order. 2 lion king towels missing off the the order and refunded on the invoice. Also Puffles T-Shirt missing, which was invoiced. Customer service said this had already been refunded as they knew it was missing. Nice of them to let me know. Disney customer services up to their usual standard - absolute rubbish and couldn't care less because they are such a big company. Really disappointed in them - Yet again.
  • lumpy_bum
    lumpy_bum Posts: 3,876 Forumite
    their website leaves alot to be desired, as does their customer service and delivery time. so many times ive expected a parcel within 5 working days only to get it 2 weeks later.... ive rang though and theyve given a refund but they seriously dont know what theyre doing there. not many sites these days dont have the option to see previous orders so theyre a bit in the dark ages if you ask me lol. they shouldnt accept payment if they cant complete the order. oh wait, il wait and see what happens.
    :cool:minds is willing , soul remains, this woman cannot be saved :cool:
    ;);););););););):A;);););););););)


  • BlueCow1975
    BlueCow1975 Posts: 1,422 Forumite
    I seem to remember when I ordered the toy story peas in a pod before Christmas that there was a delay in the order and they randomly refunded 1.00 back into my paypal account that I think was a bit like an apology payment as my order did eventually turn up. I recall the refund just appeared with no explanation but as I got my full order in the end I assume that is what it was for? Who knows lol! Did not order anything this time round, but good luck to those waiting.
  • I received a £5 refund into my Paypal account - So obviously no dinner set for me unfortunately

    To be honest I would not have ordered the 2 towels if I had known I wouldn't get the £5 set as the postage isn't worth it so will be ringing them tomorrow and seeing if they can cancel the whole order

    Pity alot of us won't get the £5 set by the looks of things ... If some do I presume it will be those who got their orders in first , not just randomly???

    Anyway , still a great find , pity it didn't work out as am obviously disappointed - Just don't want to argue with them to get my refund on the towels...

    Do you know if you can take them into the store for a refund as don't want to pay double postage sending them back if its too late to cancel which it probably is???
  • I had a feeling this offer wouldn't be straightforward and that I'll probably have a bit of a battle with them to sort out the refund if the set was OOS...

    I placed my order @ 11.45am by the way

    Just noticed I DID get a cancellation e-mail for the dinner set but I deleted it so was in my trash as it had NO SUBJECT MATTER / HEADER and was just from someone called Louise Powney

    might be worth checking your e-mails again just to make sure as I always delete messages with no subject matter!
  • Lynsey
    Lynsey Posts: 9,486 Forumite
    I've been Money Tipped!
    Just had email confirmation that 2 x £1 items are on the way via DHL and...
    We hope that you will be very happy with your purchases and we look forward to you visiting Disney Store Online again soon.
    lol

    Free shipping anyway.

    UPC Item Qty Price Sub-Total
    416089155539 Ts Optical Mouse and Pad 2 1.00 2.00
    461006007675 UK STANDARD SHIPMENT 1 0.00 0.00
    TOTAL: 2.00

    Hope others have more success.

    Lynsey
    **** Sealed Pot Challenge - Member #96 ****
    No. 9 target £600 - :staradmin (x21)
    No. 6 Total £740.00 - No. 7 £1000.00 - No. 8 £875.00 - No. 9 £700.00 (target met)
  • lumpy_bum
    lumpy_bum Posts: 3,876 Forumite
    erm well ive just had my invoice and shipping note saying that EVERYTHING is on its way :eek: we shall see. so many times ive had a delivery from them with so much stuff missing. i ordered 2 of the dinner services, one cookie jar, one towel and a handy manny costume. the dinner services are both for me as i need new ones and theyre perfect for my family size and the amount of children i work with ... happy days if they come :D
    :cool:minds is willing , soul remains, this woman cannot be saved :cool:
    ;);););););););):A;);););););););)


  • cherry6
    cherry6 Posts: 677 Forumite
    I have just received an invoice and despatch note and nothing has been cancelled/refunded. One dinner set, one towel, one fleece blanket, one cookie jar all on way.
    Please God, help me stop spending!
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