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Complain about your EA or LA!
poppysarah
Posts: 11,522 Forumite
0
Comments
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They just 'mentioned' the TPOS so that the public would know about it, or was there something else to the story?0
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From other sources (not a record rise, but record number);
"The report says there were investigations into 1,330 complaints. The number of investigated complaints was 28% higher than the previous peak in 2008, of 1,043.
Altogether, the Ombudsman’s office dealt with 13,599 initial inquiries, a 6% increase on 2009, of which 11,794 were within his terms of reference.
Altogether 1,083 cases were closed for both sales and lettings, with the Ombudsman finding in favour of 997 complainants all told. Complaints were not upheld in 221 cases."
May be a new record, but is it a significant number?0 -
The guy on BBC Breakfast was somewhat weaselly, it must be said. When asked about what complaints were made by tenants about LAs he waffled on about 'non-returnable holding deposits' and said the complaints were unjustified as the terms were clearly stated. AFAIK, the list of complaints about LA's starts with 'they charge a fortune and do very little for it' and runs the gamut of 'they enter property illegally', 'they need no qualification', 'they know little about Landlord Tenant law' and 'they're basically an expensive, unnecessary nuisance'.0
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The_Drama_Llama wrote: »...................AFAIK, the list of complaints about LA's starts with 'they charge a fortune and do very little for it' and runs the gamut of 'they enter property illegally', 'they need no qualification', 'they know little about Landlord Tenant law' and 'they're basically an expensive, unnecessary nuisance'.
Pretty good summing up I'd say (apart from the LA I use..), well said DL!
Cheers!
Artful0 -
Is still a purely voluntary scheme for EAs to belong to. About as much teeth as a geriatric jellyfish.0
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