returning dell laptop after 7day return period ?

illumintai

Can someone please advise me if this is possible ?

returning out of dissatisfaction, item is fine but it took me a while to realise it wasn't for me.

Thanks.

wealdroam

How far outside seven days?

Did you buy at a distance?
I.e. online, by phone or mailorder?
If so, then Distance Selling Regulations allow you seven working days, starting with the day after delivery, to cancel the order.

If you are outside that time limit, or didn't buy at a distance, then you are reliant on the policy of whoever sold it to you and anything they said or wrote at the time of sale.


Read more about your rights in the thread entitled...
READ ME FIRST PLEASE . . . Useful links, Resources and FAQs

illumintai

wealdroam wrote: »

How far outside seven days?

Did you buy at a distance?
I.e. online, by phone or mailorder?
If so, then Distance Selling Regulations allow you seven working days, starting with the day after delivery, to cancel the order.

If you are outside that time limit, or didn't buy at a distance, then you are reliant on the policy of whoever sold it to you and anything they said or wrote at the time of sale.

yep, bought online. the dell website says 7 days,,,its been around 2.5 weeks since delivery.

thanks.

neilmcl

Then you reliant on the goodwill of the retailer and/or any T&Cs they have in place regarding returns.

bris

Dell have no goodwill, so you are stuck with it.

MisterBrico

Well if it isn't faulty and just a change of mind then Dell really have no insentive to accept it.

Its an instant loss for them as they can not sell it as new, only as a refurb or strip it for parts...

So unfortunately, it is yours to keep, if you really dont want it, try to sell it asap while its holding optimal value?

neilmcl

bris wrote: »

Dell have no goodwill, so you are stuck with it.

:rotfl::rotfl::rotfl: