BT Charges.

peter_the_piper

A while ago BT started charging £4.50 to allow you to pay on receipt of a bill. They now seem to have doubled it to £9.00. Whilst it was marginally acceptable for the lower charge its a bit much now that they are charging 10% of the bill to send a bit of paper. 80yr old MIL does not like D/D's but I'll have to set something up.

kazzah60

peter_the_piper wrote: »

A while ago BT started charging £4.50 to allow you to pay on receipt of a bill. They now seem to have doubled it to £9.00. Whilst it was marginally acceptable for the lower charge its a bit much now that they are charging 10% of the bill to send a bit of paper. 80yr old MIL does not like D/D's but I'll have to set something up.

Don't know where you get the figure of £9 from - I'm looking at my bill now and the charge for payment via methods other than DD has been increased to £5.40 and it states quite clearly this rise is due to the increase in VAT

PinkLipgloss

kazzah60 wrote: »

Don't know where you get the figure of £9 from - I'm looking at my bill now and the charge for payment via methods other than DD has been increased to £5.40 and it states quite clearly this rise is due to the increase in VAT

I'm not a BT customer myself, but I am wondering if OP's figure refers to both the increased line rental charge (as a result of not paying by DD) plus the charge of generating a paper bill?

Lipgloss

KimYeovil

kazzah60 wrote: »

Don't know where you get the figure of £9 from - I'm looking at my bill now and the charge for payment via methods other than DD has been increased to £5.40 and it states quite clearly this rise is due to the increase in VAT

2.1% of £4.50 is 9.5p not 95p! Nothing to do with VAT (well, not unless it was previously zero-rated).

kazzah60

KimYeovil wrote: »

2.1% of £4.50 is 9.5p not 95p! Nothing to do with VAT (well, not unless it was previously zero-rated).

according to the BT bill;
This is the fee charged by BTPS for processing your payment
The fee was previously exempt from VAT but has increased by 30p per month or 90p per quarter from 29th January 2011 as it is now subject to 20% VAT

fluffnutter

peter_the_piper wrote: »

A while ago BT started charging £4.50 to allow you to pay on receipt of a bill. They now seem to have doubled it to £9.00. Whilst it was marginally acceptable for the lower charge its a bit much now that they are charging 10% of the bill to send a bit of paper. 80yr old MIL does not like D/D's but I'll have to set something up.

Is this per quarter, PTP? £90 a month seems a bit steep for a phone bill!

KimYeovil

kazzah60 wrote: »

according to the BT bill;
This is the fee charged by BTPS for processing your payment
The fee was previously exempt from VAT but has increased by 30p per month or 90p per quarter from 29th January 2011 as it is now subject to 20% VAT

Ah, so the whole thread (including me) is incorrect. There has not been a price increase there has just been an alteration in VATtableness.

peter_the_piper

Just relooked at the MIL's bill again, it is deffo £9.00, it seems to be an old business account which I'll have to look at