First letter asking for charges back

Numpty_2

Does this go to the branch or the main office, I cant work it out!

Red_Panda_2

Can be either - I sent all mine to main addresses others have sent them to branches - just send it recorded or if you hand it in at a branch get a receipt so they cant deny getting it!

Larumbelle

It goes to the office registered with the information commisioners office, which is usually the head office. You can find most of the major players on this list:

http://forums.moneysavingexpert.com/showthread.html?t=304064

If not listed, you can search directly with the ICO here:

http://www.esd.informationcommissioner.gov.uk/esd/search.asp

If you did send it to the wrong address by mistake, though, it would most likely get forwarded to the relevant department anyway.

Hope that this helps!