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Store card-pls help!
dude27
Posts: 1 Newbie
in Credit cards
I emailed my store card retailer asking them why I havent had any recent paper statements-just for my records, as I thought i had paid off all.
They emailed me back to say there was an error on my account and have now updated stating i owe £700!
is there any way they could wave some of this as they didnt inform me monthly of my balance??????????
They emailed me back to say there was an error on my account and have now updated stating i owe £700!
is there any way they could wave some of this as they didnt inform me monthly of my balance??????????
0
Comments
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Totally - if they have charged you any late payment fees or interest as a result of their error then you should get them to waive the charges. If they refuse then escalate your complaint to the Financial Ombudsman Service.
Good luck
R.Smile
, it makes people wonder what you have been up to.0
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