We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Malware Removal

tranmererovers
tranmererovers Posts: 2,313 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
in Techie Stuff
Hope you can advise on the following...

Trying to clear up my dad's computer. Have ran a quick scan on Malwarebytes and removed all that was shown, ran a full scan but not everything got ticked to be removed so another full scan is currently in progress. Also ran HJT earlier, log in next post.

There are 2 problems I can see,

1. entries relating to crawler.com - can I just fix them in HJT or do I need to do anything else

2. Rebate informer - I removed this in add remove programs (and it is no longer in the program list) but continues to run on startup. How do I get rid please.

Thanks
It's easier to get forgiveness than to ask permission ;)

Comments

  • tranmererovers
    tranmererovers Posts: 2,313 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Logfile of Trend Micro HijackThis v2.0.4

    Scan saved at 11:17:49, on 14/03/2011

    Platform: Windows XP SP3 (WinNT 5.01.2600)

    MSIE: Internet Explorer v8.00 (8.00.6001.18702)

    Boot mode: Normal



    Running processes:

    C:\WINDOWS\System32\smss.exe

    C:\WINDOWS\system32\winlogon.exe

    C:\WINDOWS\system32\services.exe

    C:\WINDOWS\system32\lsass.exe

    C:\WINDOWS\system32\svchost.exe

    C:\WINDOWS\System32\svchost.exe

    C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

    C:\WINDOWS\Explorer.EXE

    C:\Program Files\Analog Devices\Core\smax4pnp.exe

    C:\Program Files\Dell\Media Experience\DMXLauncher.exe

    C:\WINDOWS\system32\hkcmd.exe

    C:\WINDOWS\system32\igfxpers.exe

    C:\Program Files\Virgin Media\HUB\VirginMediaHUB.exe

    C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe

    C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe

    C:\Program Files\Skype\Phone\Skype.exe

    C:\WINDOWS\system32\ctfmon.exe

    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

    C:\WINDOWS\system32\spoolsv.exe

    C:\Program Files\Java\jre6\bin\jqs.exe

    C:\Program Files\Google\Update\GoogleUpdate.exe

    C:\Program Files\Skype\Plugin Manager\skypePM.exe

    C:\Program Files\Virgin Media\HUB\ServicepointService.exe

    C:\WINDOWS\system32\svchost.exe

    C:\Program Files\Virgin Media\HUB\VirginMediaHUBComHandler.exe

    C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE

    C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE

    C:\Program Files\Microsoft\Office Live\!!!!!!!!!!SignIn.exe

    C:\Program Files\Internet Explorer\IEXPLORE.EXE

    C:\Program Files\Internet Explorer\IEXPLORE.EXE

    C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

    C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe



    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.crawler.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=60603

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ntlworld.com/

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60603

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60603

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60603

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60603

    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.ntlworld.com/welcome

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1

    R3 - URLSearchHook: (no name) - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - (no file)

    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

    O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll

    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

    O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll

    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll

    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

    O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll

    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

    O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll

    O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll

    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

    O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll

    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe

    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe

    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

    O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"

    O4 - HKLM\..\Run: [VirginMediaHUB.exe] "C:\Program Files\Virgin Media\HUB\VirginMediaHUB.exe" /AUTORUN

    O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui

    O4 - HKLM\..\Run: [EEventManager] C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe

    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"

    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

    O4 - HKCU\..\Run: [EPSON SX210 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIFDE.EXE /FU "C:\WINDOWS\TEMP\E_S8C.tmp" /EF "HKCU"

    O4 - HKCU\..\Run: [RebateInformer] C:\PROGRA~1\REBATE~1\REBATE~1.EXE /STARTUP

    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

    O4 - Global Startup: AutorunsDisabled

    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000

    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL

    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab

    O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab

    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab

    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab

    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab47946.cab

    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab

    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab

    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

    O18 - Filter: AutorunsDisabled - (no CLSID) - (no file)

    O20 - Winlogon Notify: AutorunsDisabled - Invalid registry found

    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

    O23 - Service: ServicepointService - Radialpoint Inc. - C:\Program Files\Virgin Media\HUB\ServicepointService.exe



    --

    End of file - 10323 bytes
    It's easier to get forgiveness than to ask permission ;)
  • tranmererovers
    tranmererovers Posts: 2,313 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Here is the latest MBAM log

    Malwarebytes' Anti-Malware 1.50.1.1100
    https://www.malwarebytes.org

    Database version: 6048

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702

    14/03/2011 20:57:13
    mbam-log-2011-03-14 (20-57-13).txt

    Scan type: Full scan (C:\|)
    Objects scanned: 221930
    Time elapsed: 1 hour(s), 52 minute(s), 33 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 15

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    c:\system volume information\_restore{202550a8-7a33-4bca-9586-051d24ddbf8f}\RP1584\A0143022.dll (PUP.FunWebProducts) -> Quarantined and deleted successfully.
    c:\system volume information\_restore{202550a8-7a33-4bca-9586-051d24ddbf8f}\RP1584\A0143023.scr (PUP.FunWebProducts) -> Quarantined and deleted successfully.
    c:\system volume information\_restore{202550a8-7a33-4bca-9586-051d24ddbf8f}\RP1584\A0143026.DLL (PUP.FunWebProducts) -> Quarantined and deleted successfully.
    c:\system volume information\_restore{202550a8-7a33-4bca-9586-051d24ddbf8f}\RP1584\A0143027.DLL (PUP.FunWebProducts) -> Quarantined and deleted successfully.
    c:\system volume information\_restore{202550a8-7a33-4bca-9586-051d24ddbf8f}\RP1584\A0143028.DLL (PUP.FunWebProducts) -> Quarantined and deleted successfully.
    c:\system volume information\_restore{202550a8-7a33-4bca-9586-051d24ddbf8f}\RP1584\A0143030.DLL (PUP.FunWebProducts) -> Quarantined and deleted successfully.
    c:\system volume information\_restore{202550a8-7a33-4bca-9586-051d24ddbf8f}\RP1584\A0143031.DLL (PUP.FunWebProducts) -> Quarantined and deleted successfully.
    c:\system volume information\_restore{202550a8-7a33-4bca-9586-051d24ddbf8f}\RP1584\A0143032.DLL (PUP.FunWebProducts) -> Quarantined and deleted successfully.
    c:\system volume information\_restore{202550a8-7a33-4bca-9586-051d24ddbf8f}\RP1584\A0143033.DLL (PUP.FunWebProducts) -> Quarantined and deleted successfully.
    c:\system volume information\_restore{202550a8-7a33-4bca-9586-051d24ddbf8f}\RP1584\A0143034.SCR (PUP.FunWebProducts) -> Quarantined and deleted successfully.
    c:\system volume information\_restore{202550a8-7a33-4bca-9586-051d24ddbf8f}\RP1584\A0143036.DLL (PUP.FunWebProducts) -> Quarantined and deleted successfully.
    c:\system volume information\_restore{202550a8-7a33-4bca-9586-051d24ddbf8f}\RP1584\A0143037.DLL (PUP.FunWebProducts) -> Quarantined and deleted successfully.
    c:\system volume information\_restore{202550a8-7a33-4bca-9586-051d24ddbf8f}\RP1584\A0143038.EXE (PUP.FunWebProducts) -> Quarantined and deleted successfully.
    c:\system volume information\_restore{202550a8-7a33-4bca-9586-051d24ddbf8f}\RP1584\A0143021.dll (PUP.FunWebProducts) -> Quarantined and deleted successfully.
    c:\system volume information\_restore{202550a8-7a33-4bca-9586-051d24ddbf8f}\RP1584\A0143039.DLL (PUP.FunWebProducts) -> Quarantined and deleted successfully.

    And advice please.

    Thanks
    It's easier to get forgiveness than to ask permission ;)
  • peter_the_piper
    peter_the_piper Posts: 30,269 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Now try running a short scan, they sometimes find different things.
    I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.
  • closed
    closed Posts: 10,886 Forumite
    edited 14 March 2011 at 11:24PM
    this needs fixing

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1

    as well as all the crawler entries and no file/file missing entries and

    O4 - HKCU\..\Run: [RebateInformer] C:\PROGRA~1\REBATE~1\REBATE~1.EXE /STARTUP

    and yes you can use hijackthis to do it if there is no uninstaller in control panel

    and avast is out of date
    !!
    > . !!!! ----> .
  • tranmererovers
    tranmererovers Posts: 2,313 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Thanks Peter the Piper and Closed. I will do that tomorrow and report back. Cheers
    It's easier to get forgiveness than to ask permission ;)
  • tranmererovers
    tranmererovers Posts: 2,313 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Thanks have updated avast and removed some things from HJT. Here is the latest log file..

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 17:07:17, on 19/03/2011
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Analog Devices\Core\smax4pnp.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Virgin Media\HUB\VirginMediaHUB.exe
    C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
    C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Google\Update\GoogleUpdate.exe
    C:\Program Files\Virgin Media\HUB\ServicepointService.exe
    C:\Program Files\Skype\Plugin Manager\skypePM.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Alwil Software\Avast5\setup\avast.setup
    C:\Program Files\CCleaner\CCleaner.exe
    C:\Program Files\Internet Explorer\iexplore.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ntlworld.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.ntlworld.com/welcome
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
    O4 - HKLM\..\Run: [VirginMediaHUB.exe] "C:\Program Files\Virgin Media\HUB\VirginMediaHUB.exe" /AUTORUN
    O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
    O4 - HKLM\..\Run: [EEventManager] C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [EPSON SX210 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIFDE.EXE /FU "C:\WINDOWS\TEMP\E_S8C.tmp" /EF "HKCU"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: AutorunsDisabled
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
    O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab47946.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O18 - Filter: AutorunsDisabled - (no CLSID) - (no file)
    O20 - Winlogon Notify: AutorunsDisabled - Invalid registry found
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: ServicepointService - Radialpoint Inc. - C:\Program Files\Virgin Media\HUB\ServicepointService.exe

    --
    End of file - 9518 bytes
    It's easier to get forgiveness than to ask permission ;)
  • tranmererovers
    tranmererovers Posts: 2,313 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Have updated and run a quick scan with malwarebytes which has come back clean

    Malwarebytes' Anti-Malware 1.50.1.1100
    https://www.malwarebytes.org

    Database version: 6107

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702

    19/03/2011 17:40:27
    mbam-log-2011-03-19 (17-40-27).txt

    Scan type: Quick scan
    Objects scanned: 146739
    Time elapsed: 17 minute(s), 17 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)


    Can someone advise if the pc looks clean now please.

    Thanks
    It's easier to get forgiveness than to ask permission ;)
  • GunJack
    GunJack Posts: 12,009 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    still a few toolbars listed in hjt, if they're not used, uninstall them and run both ccleaner scans and clean :)
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 355.6K Banking & Borrowing
  • 254.8K Reduce Debt & Boost Income
  • 456.1K Spending & Discounts
  • 248.2K Work, Benefits & Business
  • 605.7K Mortgages, Homes & Bills
  • 179K Life & Family
  • 263.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture