BT Broadband and NORTON

smudger1964

I have just upgraded my package from option 1 to option 3 but I am quite happy with using AVG free and Zone alarm.With option 3 you get free norton firewall and antivirus.I have had bad experiences of norton and dont want to use it.My question is does anyone know if when you install option 3 bt total broadband you can choose not to install norton or does it all come linked .If so how easy is it to just uninstall norton

espresso

Why do you have to "install option 3 bt total broadband"? Surely the upgrade will be done at their end.

smudger1964

espresso wrote:

Why do you have to "install option 3 bt total broadband"? Surely the upgrade will be done at their end.

No there is a new BT HOME HUB being delivered so there will be a disc to insert I presume and option 3 comes with norton but the option 1 I am on doesnt.They will also be upgrading the line from 2mb to 8mb so some will be done from their end but I am guessing to get norton and install the home hub I will have to install something

espresso

smudger1964 wrote:

No there is a new BT HOME HUB being delivered so there will be a disc to insert I presume and option 3 comes with norton but the option 1 I am on doesnt.

If you connect to the hub using Ethernet (preferred method) I don't see why you need to insert any CD into your computer.

Simply open your web browser and type bthomehub.home into the address bar and press enter or do ipconfig to find the actual IP address of your hub.

smudger1964

ok thanks when it comes next monday ill try that

Backbiter

You have to download Norton from the BT software centre after installing the hub. I haven't yet - I can't because IE won't allow me to access the BT login page (it freezes the system - only webpage in existence that does!). So I use Firefox - which the BT software centre doesn't support!

So - Norton is NOT pre-installed with Option 3.

advent1122

I didnt use the disc.
I heard it installs all manner of garbage and messes with IE.
I installed it manually. Very easy.

smudger1964

advent1122 wrote:

I didnt use the disc.
I heard it installs all manner of garbage and messes with IE.
I installed it manually. Very easy.

Does it come with instructions for manual installation or does it say "first put disc in" also if i just unplug my BT voyager router210 and plug in the new hub will that be job done or is there more to it than that?

advent1122

smudger1964 wrote:

Does it come with instructions for manual installation or does it say "first put disc in" also if i just unplug my BT voyager router210 and plug in the new hub will that be job done or is there more to it than that?

It comes with instructions to install it manually.
When you unplug the voyager you will still need to configure the hub.
It is easy peasy and the instructions are idiot proof.