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Can't log on to my user profile.

jennihen
jennihen Posts: 6,500 Forumite
edited 13 March 2011 at 11:25AM in Techie Stuff
Hi!
I'm can't log on to my user profile on the Home PC. I am the adminstrator.
I've got work on there which was due in on Friday:eek::eek:
It just says The User Profile Service failed the logon.
User Profile cannot be loaded.
Any ideas?

Thanks in advance!
One life.

Comments

  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    is it XP ?? or Vista ??
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  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 13 March 2011 at 11:34AM
    seems to be Vista ??

    http://support.microsoft.com/kb/947215

    you are looking at option 1 or option 2

    suspect option 2 may be the answer for you , copy your data to a new profile

    http://support.microsoft.com/kb/947215

    if yours is the only user profile on the PC you need to boot into safe mode

    http://www.computerhope.com/issues/chsafe.htm

    and then choose the Adminstrator user profile that will appear (should not have a password unless you set one !!)

    add a new user profile and then restart and log onto the new profile
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  • jennihen
    jennihen Posts: 6,500 Forumite
    Vista - it did it before but I can't remember how we fixed it!!
    One life.
  • jennihen
    jennihen Posts: 6,500 Forumite
    Gulp!

    Thank you. It might take sometime!!
    One life.
  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    worse case we can access data with a linux boot CD
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  • birkee
    birkee Posts: 1,933 Forumite
    I had this awhile ago with Windows 7 / 64 bit. My user profile as Admintrator had disappeared, so it couldn't load it.
    Able to access PC via a non administrator account, but wasn't allowed to do anything about it as a result.
    Did a reinstall from a back up, and created another Administrator account called "back door", which will allow me to access via that if it happens again.

    Windows 7 is a pain. I've had other files disappearing too, notably from my genealogy files. I've just replaced them from my back-ups.
    Whether they have become 'hidden files' I don't know, because I just restore them.
  • birkee
    birkee Posts: 1,933 Forumite
    edited 13 March 2011 at 2:06PM
    In fact, having mentioned it, I'll see if I have the files twice now, one hidden, and one normal.

    Update:
    Just checked and I already have 'show hidden files' checked, so they HAVE disappeared.
  • jennihen
    jennihen Posts: 6,500 Forumite
    The kids have now told me that a message flashed up saying I had a time limit to change my password but I didn't see it . . .
    Maybe thats why I can't log on . .

    Back door i s a great idea - wish I'd thought of that . .

    For some reason the pc won't run a backup either!
    One life.
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