Skype connectivity

beedeedee

Until recently - (the last week or so), Skype used to connect automatically during start up of the computer. Now I get a message saying there has been an error and I can report this......

If I want Skype nowadays I have to click onto the desktop icon but
I would prefer to have it loading automatically.

What has changed please and can I put it back to how it was?

Browntoa

just re-install the software

beedeedee

Does that mean I'll have to change my sign-in name etc?

Browntoa

no, should just overwrite the existing install

I suspect its a failed update , the startup entry is wrong

beedeedee

OK I've reinstalled - I'm going to switch off now and see if it loads automatically. I had an option of uploading Skype 5.2 so have taken it. Back in a bit

beedeedee

Many Thanks Browntoa! All back and ready to roll.......

beedeedee

Oh blow - just when I thought it was sorted - been out, come back in, switched on and now Skype's missing again! Just this error report for Microsoft.....Any more ideas?

Browntoa

what version of Windows are you running ??

beedeedee

Errr - um...whenever I get an alert to add a necessary Windows update I do. Certain things have an automatic update such as Mozilla firefox and sygate and avast....how can find out which windows version is on? It's XP by the way.

Browntoa

not sure why you are getting that problem then

only other thing I can think of is to uninstal it and then download and install again

you may need to re-enter your log on details

beedeedee

Thanks - I'll have a go at that tomorrow.