Warmfront, EAGA, Community Legal Advice: Please Explain the Con

alwaysonthego_2

The CAB is part of Community Legal Advice, we now have to answer the phone CLA instead of CAB which confuses people but this is the requirement of funding.

PasturesNew

nannytone wrote: »

you can stop them. register their telephone number/address with the relevant bodies. google telephone preference and mail preference. if they continue to send letters/make calls after 28 days they are committing a criminal offence.
i did it to stop all the telesales calls and it works!
i had a few calls but when i pointed out that i was registered, they apologise and never called back.

It doesn't stop the furreners.

nannytone_2

get a phone that displays the number that is calling. if it's an unknown number tell them not to answer

[Deleted User]

atm the warmfront pot is empty and there will be NO new grants till april,and then the govts plans for further funding are unknown
however we got a £3700 grant from them last summer which covered having a new boiler and all new radiators installed by a first class team,we also get 2 years free cover on the sytem inc 2 annual services
there are other options for free insulation,i think BG are running a scheme atm

margaretclare

PasturesNew wrote: »

The thing is, my parents wouldn't want anything doing to the house. They don't want strangers coming round. They don't claim benefits (dad gets a pension from his job) which seems to be enough. They don't want anything doing to the house. They have a boiler that works, house isn't draughty, their double glazing's probably 20-30 years old, but adequate.... and, to be frank, I doubt they'll be here more than another 2-3 years before they have to be carted off somewhere

They're ga-ga, but happy... and of the generation that don't want "people snooping around."

Also, dad gets distressed (ASD) and it ends in huge family rows, ongoing for weeks, if we took anything forward and anybody did come round. Not worth living in hell for a check up for something they'd not want.

So, they don't need this. They don't have to have it! It's not obligatory. It's just one more piece of unwanted paper to go into the shredder.

However....the people who sent this out are genuine, and they don't know your parents' circumstances, or anybody's circumstances, come to that. It's a mail-shot, and it might just have been a life-saver for someone in different circumstances who needed this but didn't know it was possible or how to apply.

Incidentally, we had our boiler changed under this scheme in January 2007. We have nothing but praise for the guys who did the work and the subsequent after-care. It has all been great.

FTW

PasturesNew wrote: »

I have been handed a letter by my elderly parents and they want to know "is it a con?" and looking at it, I think so .... but what con? I need to know what the 'deal' is so I can explain it to them.

It's a single letter on A4 paper. Single sided.

Top left is the Warmfront logo and a green logo saying Community Legal Advice. On top right is an Eaga logo.

Right hand side is big writing: We're here to make sure you are claiming everything you are entitled to.

On the left the letter says:



Now, there's nothing on the letter that indicates in any way that this has come from any reputable/caring organisation, or the DWP, so I'm guessing this is a bunch of slick-haired yoofs who'd turn up, fill in some form and then 'persuade' my parents that XYZ needs to be bought and they'd get some Govt grant money if only they spend a fortune on stuff they don't need.

So, can you explain what it is, where the con is, so I can explain it to them.

Thx.

I used to work for them some years ago - pretty awful they were to work for as well.

It's not a scam, but most of the time, people did have no end of complaints about the work - mainly of it being of substandard quality, or that it took months on end to get it done.

If heating is an urgent problem, don't go to Warmfront - because you won't get it resolved quickly.


I also found the eligibility criteria to be a bit screwy -

I'm not sure if it's changed now, but if a previous tenant had some energy-efficient light bulbs less than four years before (I think it was four years before), then they wouldn't even consider coming out.

Regardless of whether heating systems have completely packed up, the property's fallen into disrepair since then, or whether the current occupier is a different person.

Besides, it was Warmfront that were caught hoarding and 'hushing up' masses of complaints around three years ago.