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Rant: Mail from DN55 1EE

I'm looking for a bit of advice and can't find a better forum to put it in.

We have owned our house for two years now, and throughout that two years we have had countless letters sent to us for a previous owner of the house, to her maiden surname, and with an incorrect forename.

We have sent EVERY SINGLE ONE back marked "return to sender, this person does not live at this address" and still we get them.

The letters have the return address:

Returns Handling Centre
Doncaster
DN55 1EE

Does anyone know a way I can get these letters stopped? I'm very tempted to open one to see what it says and contact the company sending them directly, but I'm acutely aware that such actions may not exactly be legal (opening mail not intended for me).

Who's sending them?

-T
«1

Comments

  • mjm3346
    mjm3346 Posts: 47,305 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 12 March 2011 at 12:20PM
    Open it (perfectly legal) and find out.


    https://forums.moneysavingexpert.com/discussion/2996652
  • System
    System Posts: 178,363 Community Admin
    10,000 Posts Photogenic Name Dropper
    There is a thread on CAG about this postcode (back in 2008). It belongs to

    Cabot Financial Europe Ltd

    obviously chasing a debt.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • vikingaero
    vikingaero Posts: 10,920 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Open it, check the contents to ensure there's nothing fraudulent going on such as using your address for credit, then bin it.

    Write to the sender telling them that the lady has moved and to cease all further mail if it really bothers you.
    The man without a signature.
  • Yogibear
    Yogibear Posts: 459 Forumite
    Part of the Furniture 100 Posts Photogenic Combo Breaker
    when we moved into our last house we were getting letters for the guy who used to live there one came `dear deceased ` Mr Gr******t from the Council about the Council tax,unbelievable:eek:
    please do not pick on me for my grammar,I left school at fifteen and worked in the building trade for 55years ,

    Chalk and slate csc:D
  • Teribus
    Teribus Posts: 16 Forumite
    mjm3346 - thanks for the link, if we get another then we'll open it and see what's happening, get in touch with the people sending it rather than a handling centre.

    I'll use the old "didn't know it wasn't meant for me until I opened it" line

    Fortunately, most of the mail for the previous owners has been stopped, and we seem to have stopped the phone calls as well. Stuff like bank statements coming through were one-off scenarios, it was for a bank which is in our local street so we took it to the branch who helpfully took the address off their system (it helped a lot that it was a branch of our bank, who had dealt with our mortgage for buying the house!)

    Yogibear - amazingly when my grandfather passed away, the local council sent out mail to him for his outstanding council tax. Fortunately it came before we handed back the keys to his sheltered accommodation!

    -T
  • katerinasol
    katerinasol Posts: 700 Forumite
    Yogibear wrote: »
    when we moved into our last house we were getting letters for the guy who used to live there one came `dear deceased ` Mr Gr******t from the Council about the Council tax,unbelievable:eek:

    Whaaaat!! And then councils wonder why they have a rep for being idiots!
  • vuvuzela
    vuvuzela Posts: 3,648 Forumite
    Teribus wrote: »
    mjm3346 - thanks for the link, if we get another then we'll open it and see what's happening, get in touch with the people sending it rather than a handling centre.

    I'll use the old "didn't know it wasn't meant for me until I opened it" line

    Not necessary. As long as it has been correctly delivered to the address on it and you don't use the contents to the detriment of the addressee, it is perfectly legal to open letters that have been delivered.
  • Teribus
    Teribus Posts: 16 Forumite
    Had another letter today, so I opened it.

    These were coming monthly first of all, right from the moment we bought the house, but the past 6 weeks or so they've appeared weekly.

    It's a company called FIRE - Financial Investigations and Recoveries (Europe) Limited, working on behalf of Cabot Financial Group, and they are based in Rugby (CV21 postcode).

    So obviously, sending them back will have been useless as they're going to another part of the country where obviously nothing is done about them.

    The letter is the usual sort of debt warnings of legal proceedings and/or doorstep agents calling (which is illegal in Scotland so at least the bailiffs wouldn't turn up)

    I phoned them up today and have been assured that the address has been taken off their system - when asked who I bought the house from I was honest and said the family name of the previous tennants, which is different to the name on the letter - it's up to them to find out who it belongs to!

    Hopefully that's a case closed, but we'll see.

    -T
  • Paul_Varjak
    Paul_Varjak Posts: 4,627 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    A quick check on the Royal Mail website shows who the postcode is assigned to:

    Cabot Finance
    Returns Handling Centre
    DONCASTER
    DN55 1EE
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    A quick check on the Royal Mail website shows who the postcode is assigned to:

    Cabot Finance
    Returns Handling Centre
    DONCASTER
    DN55 1EE

    the DN55 postcode is a large mail handling house for many many companies
    you will see it on loads letters
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