internet slow?

mandyl

hi
sorry to sound dim,
im having alot of probs with slow web pages loading tonight.
its not all the pages i looking at though. would that suggest its just an internet issue,rather than my laptop? thanks

thebyp

Perhaps to start do you have more than one computer, if so then check the internet speed on that computer and we can rule out if its the internet, or that computer.

Next up can you do a speed test (http://speedtest.net)

mandyl

thanks, nope only one laptop. signal strength said excellent. ill try the test now thankyou

mandyl

cant get the site to load

thebyp

what error do you get, and I assume you normally get a good internet speed?

GunJack

mandy, do you even know what speed you should get ?? Can you post your line stats from your router ??

mandyl

thanks guys,
never had prob until tonight.
started getting shockwave plug in error then i got pages not loading.
it says chrome cant connect to and then whatever the webpage.
not sure how to line stats ,is it difficult?

closed

power cycle the router, try ie, scan with malwarebytes

mandyl

closed wrote: »

power cycle the router, try ie, scan with malwarebytes[/QU
doing that now thankyou

mandyl

closed wrote: »

power cycle the router, try ie, scan with malwarebytes

done that, its come back with no problems, ive downloaded firefox too

mandyl

this morning it just seems to be two sites running really slow