Ordered something for my doggie but not received it

olibrofiz

In a nutshell I ordered something from a charity website back in November, paid etc. I've met the person that makes the things, but don't think we hit it off very well Other people that ordered way after me have received their doggie jumpers, but I'm still waiting.

The postman NEVER leaves things & will always put a card through, and I know I gave the correct address. I feel like the person has put their personal feelings before the charity, and I can't understand how someone would do that as it's something I'd never do

Just don't know what to do. Should I just let it go? It's for a charity afterall.

moomin5

Just contact them to check if it has been sent out, perhaps a mistake has been made and your order forgotten, but i don't see there's anyway of knowing unless you ask.

Its probably just a coincidence that your order hasn't arrived & not hitting it off with the maker in person.

olibrofiz

Thank you. Yep, done that 'oooo, I know you're really busy, but it doesn't seem to have arrived yet' which was met with 'i sent it didn't you get it? I'll send another straight away'. 4 weeks later, still waiting.

Just feeling that now I should say let's forget about it & draw a line under it and never order anything from her again. Shame tho it's put me off donating to the charity ever again.

msfoxymax

ooooh nosey me wants to know what charity it was lol x

hethmar

Id write again saying, still not arrived, what address are you using please. If she had the goodness to reply the first time, I cant see that its a personal thing with her?

olibrofiz

Sorry, duplicate post to the one below

olibrofiz

Hethmar, yep, done that. Have now had another reply to say they'd 'sent another weeks ago, hadn't I had it', and the adress was confirmed again. I'm at a loss what to think really

Not a very good advert for Royal Mail is it?

I'll try one more time then just put it down to experience I think. Thanks for your thoughts all.