Shopper Discounts & Rewards

Karen-Emma

Having been seduced by the offer on £15 cashback on my next flight from Ryanair, I signed up with Shopper Discounts & Rewards. I sent off my claim after booking my flight, left it a couple of weeks before cancelling my membership & waited for my cheque. Guess what - no cheque arrived!!!

I've spent all day emailing proof of 2 flights to 3 different members of staff whilst the company tries to wiggle out of paying out the £15. To be honest, the hassle has never been worth the £15, but I don't see why I should let the company go back on it's offer. I booked 2 separate flights, I joined their scheme as offered between booking the flights and although this was all done on the same day, there is nothing in their small print to say that I couldn't. As far as I'm concerned, Shopper Discounts & Rewards owe me a £15 cash back cheque.

What have I learnt from this - don't even try to play the company at their own game, because it takes so much time to put forward your case, life is too short for £15.

Come on Ryanair, surely you don't need to be tarnished by this lot?

giraffe69

I'm not sure that with Ryanair's track record "tarnished" is the right word!

DCFC79

Theres already threads about shopper discount and rewards