Asos

No_Future

Have been using ASOS recently and I find the service very good, the staff are helpful, they respond quickly and refunds are clear and processed quickly. Happy to continue shopping at ASOS!

katerinasol

I agree, love ASOS!

angelil

The service is good but their own brand products are not - poor quality fabrics - so best to stick to non-ASOS brands on there.

xangeleyes

Never heard of them lol - What do they do?
Might go and check them out

Bamber19

Agreed, their own brands are hit and miss, some things are good, others not so. Very simple returns though and normally process return payments very quickly.

sarahlou89

I love Asos..always have done however i am rather dissapointed as i bought a suzy smith bag a few weeks ago and have used it twice. Noticed today that the inside lining has come undone and is fraying. Not too sure what to do lol...shall i contact them?

angelil

Rachel_murray wrote: »

Never heard of them lol - What do they do?
Might go and check them out

ASOS = As Seen On Screen.
In the beginning they mainly specialised in bringing more affordable versions of clothes seen on celebrities to the general public.
They are now more likely to stock the genuine article alongside imitations, as well as other brands and their own brand of clothes, as well as accessories, makeup, jewellery etc.

SUESMITH_2

i've just discovered ASOS, they do ASOS curve which are larger sizes which someone on here posted about. i like the fact you can actually see a film of someone wearing the item and usually it tells you their height too which as i'm tall is a great help.

stuff i ordered came very quickly and was a good price

shadowknightz

ASOS are alright but they have a very annoying policy of not getting items back in stock once they've sold them. When you're looking for a certain item and see via Google they sell it, you get excited then when you click the link it says they sold out :mad: They often have some nice stuff on there at acceptable prices but the one-time-only thing is irritating

angelil

sarahlou89 wrote: »

I love Asos..always have done however i am rather dissapointed as i bought a suzy smith bag a few weeks ago and have used it twice. Noticed today that the inside lining has come undone and is fraying. Not too sure what to do lol...shall i contact them?

Since it's not an ASOS own brand thing my instinct would say to get in touch with the Suzy Smith people as it is their item which is faulty.

However, since you bought the item through ASOS it is probably them that you have a contract with and I expect they would like to know anyway if some of the goods that they are selling are faulty.

In short: contact both companies and see what happens