laptop sticking

hyltonlad · 10 March 2011 at 4:01PM

on my acer laptop the programes keep sticking and the screen keeps frezing.has anyone got an idea whats up.
hyltonlad

phxweb · 10 March 2011 at 4:03PM

Could be any number of things. Is the laptop getting hot ?

What OS
Have you installed any programs recently ?
Do you have all of your data backed up ?

hyltonlad · 10 March 2011 at 4:06PM

hi its not over heating rebooted back to factory settings and data is backed up.the os is vista.
hyltonlad

phxweb · 10 March 2011 at 4:10PM

Check event viewer for any issues with the Hard Drive.

Could also be memory is going faulty

hyltonlad · 10 March 2011 at 4:12PM

thanks so much i will check it out and let you know how i get on
hyltonlad

dg1dd1ngs_2 · 10 March 2011 at 4:16PM

I'd run the Laptop in safe mode and run a Malware scan and do a scan using your antivirus software. If they find anything then remove them as instructed by the software.

Reboot

Run the Laptop in normal mode. in the search bar type 'msconfig', go to the 'startup' tab and untick all programs that you don't want to start up when you turn the computer on. (Ask here for advice if you aren't sure)

hyltonlad · 10 March 2011 at 4:19PM

thanks again i will let you both know how i get on.
hyltonlad

dg1dd1ngs_2 · 10 March 2011 at 4:21PM

Good luck, I hope you get it sorted

closed · 10 March 2011 at 6:58PM

try it without the battery in

hyltonlad · 12 March 2011 at 1:13PM

a big thank you to you all it turns out that my wife had got rid of the problem but wiped the laptop including vista which she hadnt burnt the disc off so its to the shop to get sorted.
hyltonlad

closed · 12 March 2011 at 1:44PM

how was it wiped? and was the acer erecovery wiped?

laptop sticking

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