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Beware the Simplifydigital offer..
ixat
Posts: 42 Forumite
in Phones & TV
I fell for the Simplifydigital/Talktalk offer and 'signed-up'. The operative repeatedly made the 'mistake' of giving me the anytime call tariff but eventually read back to me the evening/weekend call details; the confirmation email 'confirms' the more expensive anytime call option I didn't want.
I called Simplifydigital back but there are 'problems with their systems' and they can't rectify this so they gave me a freephone Talktalk number. That number is for new sales only which doesn't cover my case so they gave me the usual customer service number and they don't understand English. I'm not wasting my day but luckily I have 14 days in which to cancel!
I called Simplifydigital back but there are 'problems with their systems' and they can't rectify this so they gave me a freephone Talktalk number. That number is for new sales only which doesn't cover my case so they gave me the usual customer service number and they don't understand English. I'm not wasting my day but luckily I have 14 days in which to cancel!
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Comments
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From which it would appear SimplifyDigital are happy to have 'earned' their commission and are now happy to leave you to it.Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0
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