Who signed for my parcel?

All_Hope_Is_Gone

Hi. Does Royal mail tracked require a signature on delivery? Is there any way of checking who signed for my parcel?

I bought an item online and I put the wrong number on the address by mistake. I think the parcel went to my neighbour but she says it didn't. I checked the tracking number online and it says it's been delivered. How do I find out who's got my item?

vuvuzela

If you put the wrong number on the address then you have to suspect it has been delivered to that number. Do you trust your neighbour ?

wealdroam

Can you see the signature online?

custardy

All_Hope_Is_Gone wrote: »

Hi. Does Royal mail tracked require a signature on delivery? Is there any way of checking who signed for my parcel?

I bought an item online and I put the wrong number on the address by mistake. I think the parcel went to my neighbour but she says it didn't. I checked the tracking number online and it says it's been delivered. How do I find out who's got my item?

Royal Mail Tracked comes in different versions

24/48 hour
with/without signature

If it was the wrong address and it shows delivered then its 99% its been delivered
you could contact your local delivery office and get them to check the tracking on the intranet
it will show all the tracks and resolutions
you have little comeback if the supplier and RM sent as you stated
who was it from?

Dustykitten

So to join your thread but I wanted to know if there is anything you can do if a birthday card with cash in it goes missing. My aunt posted it to my son and it has not arrived after 7 days, all other cards have arrived. I know you should not put cash in (and I use cheques) but is there any point in reporting this anywhere?

SohoAnthem

Dustykitten wrote: »

So to join your thread but I wanted to know if there is anything you can do if a birthday card with cash in it goes missing. My aunt posted it to my son and it has not arrived after 7 days, all other cards have arrived. I know you should not put cash in (and I use cheques) but is there any point in reporting this anywhere?

You could report perhaps but I doubt you'd get anywhere, it was your aunts own risk to put money in the card when it's advisable not to. That's all they'd probably say to you unfortunately. Hope it wasn't too much money.

custardy

Dustykitten wrote: »

So to join your thread but I wanted to know if there is anything you can do if a birthday card with cash in it goes missing. My aunt posted it to my son and it has not arrived after 7 days, all other cards have arrived. I know you should not put cash in (and I use cheques) but is there any point in reporting this anywhere?

the item isnt missing until 15 working days
was there enough postage? so many 'missing' cards end up being underpaid and as such take longer to get to the delivery office after going through revenue protection
theres no tracking so it either shows up or it doesnt. if you report it then unless theres a known issue at X point in the network it means little

dzug1

Some of the time you can view the signature online - though rarely very legibly

DD265

If you can't see the signature online (it can take five or so days for this to be uploaded) you can usually request a hard copy of the signature.

I imagine that it would be easiest to do this via your local sorting office.

custardy

DD265 wrote: »

If you can't see the signature online (it can take five or so days for this to be uploaded) you can usually request a hard copy of the signature.

I imagine that it would be easiest to do this via your local sorting office.

no it doesnt.
Tracked are delivered with PDAs and are updated in realtime
as for requesting signatures. you local office cannot do that
if paper copies are used(not for tracked) then they are sent away daily for scanning/uploading

unholyangel

Interestingly enough i sent a letter recorded and was able to see the signature within 12 hours of it being delivered.

They replied recorded delivery and i wasnt in, my postman signed for it (he wrote this on the envelope) but when i check the code online, there is no signature available.

I'm not going to report it as he probably just wanted to save me a trip to the sorting office and obviously i did get the letter, but i cant help but think (i'm sure i'll get over it lol) that whats the point of sending items recorded if they wont receive a signature from the intended property?