We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Advice: ICICI blocked ID - data nightmare
Mee
Posts: 1,516 Forumite
Dear All,
I tried accessing my Hi Save account over the weekend, but found that I could not although I'm sure I was using the correct login. I 'phoned ICICI yesterday evening, they claimed that the date of birth I gave over the phone did not match the one on record. I was advised to send certitified photo ID and address ID. I was hoping to go to their branch in Slough in person with my ID as it could take some time to get certified copies. I've now discovered that they specify a minimum of 6 month on a passport - which is the only photo ID I have, but my passport is due to run out in July 2011. I'm anxious to check that my funds are there... Please advise...
Thank you:(
I tried accessing my Hi Save account over the weekend, but found that I could not although I'm sure I was using the correct login. I 'phoned ICICI yesterday evening, they claimed that the date of birth I gave over the phone did not match the one on record. I was advised to send certitified photo ID and address ID. I was hoping to go to their branch in Slough in person with my ID as it could take some time to get certified copies. I've now discovered that they specify a minimum of 6 month on a passport - which is the only photo ID I have, but my passport is due to run out in July 2011. I'm anxious to check that my funds are there... Please advise...
Thank you:(
Free thinker.:cool:
0
Comments
-
Phone them and ask what they'll accept instead of a passport. There's no legal requirement to have photo ID, so they must accept an alternative.0
-
This happened to me with Barclays, it turned out to be a staff error when keying in my records. It took ages to sort out, Hopefully ICICI are more efficient. Why not ask them to check the original application?0
-
Good suggestions - will check with them...Free thinker.:cool:0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.4K Banking & Borrowing
- 253.7K Reduce Debt & Boost Income
- 454.4K Spending & Discounts
- 245.5K Work, Benefits & Business
- 601.3K Mortgages, Homes & Bills
- 177.6K Life & Family
- 259.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards