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Advice: ICICI blocked ID - data nightmare
Mee
Posts: 1,530 Forumite
Dear All,
I tried accessing my Hi Save account over the weekend, but found that I could not although I'm sure I was using the correct login. I 'phoned ICICI yesterday evening, they claimed that the date of birth I gave over the phone did not match the one on record. I was advised to send certitified photo ID and address ID. I was hoping to go to their branch in Slough in person with my ID as it could take some time to get certified copies. I've now discovered that they specify a minimum of 6 month on a passport - which is the only photo ID I have, but my passport is due to run out in July 2011. I'm anxious to check that my funds are there... Please advise...
Thank you:(
I tried accessing my Hi Save account over the weekend, but found that I could not although I'm sure I was using the correct login. I 'phoned ICICI yesterday evening, they claimed that the date of birth I gave over the phone did not match the one on record. I was advised to send certitified photo ID and address ID. I was hoping to go to their branch in Slough in person with my ID as it could take some time to get certified copies. I've now discovered that they specify a minimum of 6 month on a passport - which is the only photo ID I have, but my passport is due to run out in July 2011. I'm anxious to check that my funds are there... Please advise...
Thank you:(
Free thinker.:cool:
0
Comments
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Phone them and ask what they'll accept instead of a passport. There's no legal requirement to have photo ID, so they must accept an alternative.0
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This happened to me with Barclays, it turned out to be a staff error when keying in my records. It took ages to sort out, Hopefully ICICI are more efficient. Why not ask them to check the original application?0
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Good suggestions - will check with them...Free thinker.:cool:0
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