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Letting agent charging for inspection

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Comments

  • Callie22
    Callie22 Posts: 3,444 Forumite
    Tenth Anniversary 1,000 Posts
    A friend of mine rents through a letting agency, and apparently he's not allowed to contact the LL directly. Instead, he has to go through the agency who charge a £25 fee for every question the tenant wants to ask the LL ... Letting agents would charge for fresh air if they could ...
  • BitterAndTwisted
    BitterAndTwisted Posts: 22,492 Forumite
    10,000 Posts Combo Breaker
    Not allowed! If the landlord's address isn't on the tenancy agreement (and legally it should be) for the payment of four quid you can acquire the address on the Land Registry website. Now, the landlord may have chosen to not be contacted directly by the tenant but that's another thing entirely.
  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Not allowed! If the landlord's address isn't on the tenancy agreement (and legally it should be) for the payment of four quid you can acquire the address on the Land Registry website. Now, the landlord may have chosen to not be contacted directly by the tenant but that's another thing entirely.

    No. The landlod must provide AN address on the contract for the serving of Notices, but it can be any address: his own, his agent's, his mum's, a PO box. So long as the post reaches him it's legal.

    However, if the tenant puts a request in writing to the agent for the LL's actual address, they have to supply it within 21 days.
  • tbs624
    tbs624 Posts: 10,816 Forumite
    OP - the reason for regular inspections is ostensibly so that the LL can comply with his S11 ( of the LL&T Act 1985) repairing obligations: if a T refuses access then a LL's only option would be to seek a court order to enforce access.

    Tell the LA that you will report any maintenance issues by writing, as you are not prepared to continue to pay for the "pleasure" of their visits.
    Talk to the LL direct:many LLs really have no idea of the charges levied on their Ts by the LA acting on the LL's behalf.
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