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www.bradford.co.uk

I recently went ahead and bought a Secrets of Hearts bracelet from this site. 4 installments of 24.99.

The Bracelet was so long winded in coming that I decided to cancel the order.

I emailed them 3 time via there website with no response. In the end I rang to cancel. Mind you they had already taken the 1st months payment + the postage. I was then assured that the order was cancelled.

Next week the Bracelet arrived.

I returned this promptly with all the gumph that was needed and sent it back Special Delivery on the 18th February 2011.

I have rang them twice now regarding a refund. I am getting no joy and loads of excuses. Where do I go now?
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