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H.P Tech support
letsbehonest
Posts: 1,098 Forumite
in Techie Stuff
Hi,
Has anyone got a working email link to H.P. technical support, I have just spent an hour trying to get the answer to a simple printer Question and cannot get anywhere. What an awful company to do business with.
regards
The question was how do I reset the printer ink level indicator after fitting a new HP cartridge, just in case anyone knows.
Has anyone got a working email link to H.P. technical support, I have just spent an hour trying to get the answer to a simple printer Question and cannot get anywhere. What an awful company to do business with.
regards
The question was how do I reset the printer ink level indicator after fitting a new HP cartridge, just in case anyone knows.
"Imagination is more Important than knowledge"
0
Comments
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letsbehonest wrote: »Hi,
Has anyone got a working email link to H.P. technical support, I have just spent an hour trying to get the answer to a simple printer Question and cannot get anywhere. What an awful company to do business with.
regards
The question was how do I reset the printer ink level indicator after fitting a new HP cartridge, just in case anyone knows.
HP contact details.
[EMAIL="ukcust.serv@hp.com"]ukcust.serv@hp.com[/EMAIL]
Tel : 01344 362291 or 0870 8422 339 / 0870 010 4320 / 0844 369 0369
They are the worst after sales service of any company I have ever come accross.
Hope the info helps0 -
Yeah HP customer service are ridiculously incompetent, good luck!
R.I.P Dad. I will never forget you xxx0 -
Nearly as bad as Virgin <shudder>There are 10 kinds of people that understand binary
Those that do
Those that dont
:rotfl: :rotfl: :rotfl: :rotfl: :rotfl:0 -
I've never bothered trying to get in touch with them. Have you looked at the troubleshooting section on their website?0
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took them 6 months to repair my desktop pc, they kept trying to trouble shoot over the phone but in the end I got fed up and notified PC World who stepped in and foced them to send out the engineer the following business day, I will never purchase HP again !
It wasnt pc world it was actualy Misco0 -
letsbehonest wrote: »Hi,
Has anyone got a working email link to H.P. technical support, I have just spent an hour trying to get the answer to a simple printer Question and cannot get anywhere. What an awful company to do business with.
regards
The question was how do I reset the printer ink level indicator after fitting a new HP cartridge, just in case anyone knows.
The ink level will be reset when the printer detects the new cartridge.
However if you are refilling, or using refurbished cartridges you may have problems.
What printer is it?That gum you like is coming back in style.0 -
Many thanks one and all, I have spent hours trying to contact HP, what a useless bunch they are."Imagination is more Important than knowledge"0
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As above it would help if you told us the model of your printer.That gum you like is coming back in style.0
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HP used to have fantastic support, but they appear to have looked at other companies and decided that it's not worth it, so they downsized and offshored support, and it all went to pot.0
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