Double Glazing - Deposit Paid - Not Fitted

FP125

Quick question

I received a quote for new windows and doors

I changed my mind about the doors and went for UVPC doors rather than composite doors. Now I know these are more expensive yet my quote has not been reduced.

I have not signed any documentation but I have paid a £350 depsoit via my credit card.

I feel like cancelling it and going with someone else as there is NO WAY UVPC doors are the same price as the composite ones.

Would I lose my deposit if I did that?

~*~Louisa~*~

Depends on if you payed a non-refundable or refundable deposit I would check there T&C first

GemBlueTopaz1984

Hi OP,

It depends I guess on the company. We were given a price for all windows and doors, he then asked me to pick a door and I chose a composite, the guy laughed and said trust you to pick the most expensive in the brochure (there was no pricing in brochure I just picked the one I liked the best) he told me he would include the composite for the same price. With double glazing they usually have room to move on pricing. Check before they start but tell them, if they don't include it for the same price tell them that you will go elsewhere.

Gem