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Complain by email or phone?

hoyles10
Posts: 1,283 Forumite
Earlier tonight I found a plaster in a tin of Heinz soup and want to let them know about it. I'm not looking for any compensation or anything like that (after all it's only a 80p tin of soup).
I do think they should be made aware of it though as it wasn't even one of the blue plasters I thought anyone preparing food needed to use if they needed a plaster.
Would you email or phone them? Also would you keep said plaster in case they ask for it?
I do think they should be made aware of it though as it wasn't even one of the blue plasters I thought anyone preparing food needed to use if they needed a plaster.
Would you email or phone them? Also would you keep said plaster in case they ask for it?
If At First You Don't Succeed, Call It Version 1.0 

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Ugh I feel ill just thinking about it. Keep the plaster and phone that number on the can, the customer care helpline or somesuch. They are manning a phoneline about beans and soup so would probably welcome the distraction.
OT explain what happened and see what they say, will probably send you a voucher or something0 -
You maybe dont want compensation but you are at least entitled to your money back for the goods.
Keep the plaster, yak, if it was on someones finger it must have been on an open wound on somebody, the mind boggles.make the most of it, we are only here for the weekend.
and we will never, ever return.0 -
Maybe someone will post in a couple of days that they found half a finger in a tin of beans and sausageIf At First You Don't Succeed, Call It Version 1.00
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Contact the local paperNO MORE HANDWASH GLITCHES PLEASE
:D
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JulieElizabeth wrote: »Contact the local paper
why contact the local paper?0 -
Give them a ring and ask them what their process is. Hang on to the plaster. They might want you to send it to them. Apparently they do DNA analysis on it, then shoot the member of staff whose plaster it was."Growth for growth's sake is the ideology of the cancer cell" - Edward Abbey.0
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fluffnutter wrote: »Give them a ring and ask them what their process is. Hang on to the plaster. They might want you to send it to them. Apparently they do DNA analysis on it, then shoot the member of staff whose plaster it was.
I always wondered what the 'sausages' with beans were made from...0 -
Was the plaster blue?"If you think it's expensive to hire a professional to do the job, wait until you hire an amateur." -- Red Adair0
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