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Goods sent twice

Hsl500
Hsl500 Posts: 1,039 Forumite
Part of the Furniture 500 Posts Combo Breaker
in Consumer rights
Hiya I ordered 2 pcs last month 2nds and went to store to collect, paid via my card and came home
Today get in to find 2 boxes with 2 computers exactly the same been delivered to next door
I will ring company tomorrow I rung bank and have no pending transactions and only payment was for ones bought 3 weeks ago
Does anybody know if they can take funds out of my bank account as have details from a previous order ?
Also how do I return them without being stung postage costs
Thanks x


Thanks to this site saved over £300

Comments

  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Ring em up and tell them that you have them and that they need to arrange a time convenient for you to come and collect them :)
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You shouldnt have to pay anything for returning it/them.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
This discussion has been closed.
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