Help with Halifax PPI - Can I claim?

ronnie1956

Hi,

I have had a secured loan with the halifax since 2000 and I have tried a few years ago to claim back my PPI insurance as I was self employed not long after I took the loan out, but I was told be the Halifax that I would be covered.

Now I have been looking at settling my loan early and I have had a bit of a nightmare, but that is another story! After requesting a number of statements from the Halifax, they sent me my application form which was filled in at the bank, and I have signed of the application form that I would NOT like to take the Insurance cover. But when I signed up I was told that the loan may not be approved unless the cover was taken so I took out the insurance.

From this would I have grounds to say I was miss sold the insurance as my application form states I wished not to take the cover?

Any help would be greatly appreciated

Thanks

Ron

amersall

ronnie1956 wrote: »

Hi,

I have had a secured loan with the halifax since 2000 and I have tried a few years ago to claim back my PPI insurance as I was self employed not long after I took the loan out, but I was told be the Halifax that I would be covered.

Now I have been looking at settling my loan early and I have had a bit of a nightmare, but that is another story! After requesting a number of statements from the Halifax, they sent me my application form which was filled in at the bank, and I have signed of the application form that I would NOT like to take the Insurance cover. But when I signed up I was told that the loan may not be approved unless the cover was taken so I took out the insurance.

From this would I have grounds to say I was miss sold the insurance as my application form states I wished not to take the cover?

Any help would be greatly appreciated

Thanks

Ron

Hi there, this would depend on you proving that was what you were told, do you have 2 agreements, one that states no ppi and another that says yes to ppi?.

jrduncan

Hi Ron,

Yes you have definately been mis-sold PPI. Use Martin's template letters and you will definately get it back!! I got it back even for my late husbands PPI!! from American Express. If you need any help give me a shout.

Regards

Judith

dunstonh

I have had a secured loan with the halifax since 2000 and I have tried a few years ago to claim back my PPI insurance as I was self employed not long after I took the loan out, but I was told be the Halifax that I would be covered.

Many of the Halifax PPI plans cover the self employed. So, you shouldn't assume you are not covered.

From this would I have grounds to say I was miss sold the insurance as my application form states I wished not to take the cover?

What evidence have you got to support your claim?

roonaldo

ronnie1956 wrote: »

Hi,

I have had a secured loan with the halifax since 2000 and I have tried a few years ago to claim back my PPI insurance as I was self employed not long after I took the loan out, but I was told be the Halifax that I would be covered.

so you were not self employed at the time of the sale. No fault here by Halifax.

I am aware that Halifax policies at around this time covered self employed people ok with few restrictions.

im not sure what the mis-sold element here is.

roonaldo

jrduncan wrote: »

Hi Ron,

Yes you have definately been mis-sold PPI. Use Martin's template letters and you will definately get it back!! I got it back even for my late husbands PPI!! from American Express. If you need any help give me a shout.

Regards

Judith

How? because he was not self-employed at the time of the sale.

ronnie1956

Thanks for the replies.

I think I have not explained the situation well enough.

I previously thought my insurance would not cover me If I was self employed, I was employed at the time of sale, but became self employed 6 months later. The Halifax responded by saying that I would be covered by the insurance.

When I took out the loan I was advised that the loan may not be approved, if there was no Insurance cover, but I had no evidence to support this as it was there word against mine. Now I have been sent an application with was filled out, which I have signed the box which states, I wish not to take the Insurance cover and then when I was advised by the halifax employee it may not be approved, I chose to take the cover. I feel that this helps support a claim that I have been mis-sold the PPI.

amersall

ronnie1956 wrote: »

Thanks for the replies.

I think I have not explained the situation well enough.

I previously thought my insurance would not cover me If I was self employed, I was employed at the time of sale, but became self employed 6 months later. The Halifax responded by saying that I would be covered by the insurance.

When I took out the loan I was advised that the loan may not be approved, if there was no Insurance cover, but I had no evidence to support this as it was there word against mine. Now I have been sent an application with was filled out, which I have signed the box which states, I wish not to take the Insurance cover and then when I was advised by the halifax employee it may not be approved, I chose to take the cover. I feel that this helps support a claim that I have been mis-sold the PPI.

Hi there, this sounds like you have a case here for mis sell. Look here for other reasons for mis sell and what to do.
http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance
I think you may have a good case here, i chose not to take ppi with nr and i ticked the box for no ppi, they still put it on,and i won mis sell, so send a letter off and let us know how you get on.

ronnie1956

Just an Update on my Claim.

I sent in my claim for my PPI being missold as I did not want the Insurance, and this is backed up with an application form with was actually sent to me by the halifax, where I have signed that i do not wish to take the insurance, but when it came to sitting at the bank, I was told thatthe loan my not be approved if the cover wasn't taken.

The Halifax have replied, saying that as I attempted to claim in 2008 and this was on the grounds that I was self employed at the time of taking the loan, that investigation proved that I would be covered, and this investigation was closed. So unfortunatley the claim has been declined.

Can anyone help with where I go from here?

Thanks

dunstonh

Can anyone help with where I go from here?

You only get one bite of the cherry with a complaint. If you dont appeal within 6 months then your complaint is over.

magpiecottage

dunstonh wrote: »

You only get one bite of the cherry with a complaint. If you dont appeal within 6 months then your complaint is over.

Normally the letter telling you the complaint is rejected will state that you have six months to take it to the Financial Ombudsman Service.

I recently had a case which I rejected and the complainant then took over a year to go to the Financial Ombudsman Service. Although confident the rejection was correct, we chose to invoke the time limit which saved both the firm and the Financial Ombudsman Service the bother of going through it all again.

If the letter did NOT give that time limit, you could still take it to FOS and you could also do so if there were exceptional reasons not to do so sooner (which would normally require medical evidence).