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brit gas nectar points help

jules1973
jules1973 Posts: 209 Forumite
in Energy
My parents have just swapped to British Gas as was cheapest for them and when my dad signed up he did not know anything about free nectar points. My mum has been a nectar cardholder for years and was thrilled she could get extra points for joining but they did not register claim at BG when changing over.

BG is not going to pay them. Does anyone know if there is anyway around this and claiming them?

Comments

  • silvercar
    silvercar Posts: 48,853 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    Its not to late to register now, the scheme has only been going for a couple of weeks.
    I'm a Forum Ambassador on the housing, mortgages, student & coronavirus Boards, money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • jackieglasgow
    jackieglasgow Posts: 9,436 Forumite
    There isn't. The card has to be registered with British Gas first. How far down the line with the transfer are they?
    mardatha wrote: »
    It's what is inside your head that matters in life - not what's outside your window :D
    Every worthwhile accomplishment, big or little, has its stages of drudgery and triumph; a beginning, a struggle and a victory. - Ghandi
  • jackieglasgow
    jackieglasgow Posts: 9,436 Forumite
    It is too late silvercar, to register for the bonus points. This is 10,000 for signing up for gas and elecricity.
    mardatha wrote: »
    It's what is inside your head that matters in life - not what's outside your window :D
    Every worthwhile accomplishment, big or little, has its stages of drudgery and triumph; a beginning, a struggle and a victory. - Ghandi
  • jules1973
    jules1973 Posts: 209 Forumite
    as far as I know BG took over supply a few days ago. Just seems a shame :(
  • jackieglasgow
    jackieglasgow Posts: 9,436 Forumite
    It means they must have signed up before the offer began then. They can still get some bonus point for registering the nectar card. If they haven't signed up for DDEB yet, they can do that, and get points, and they can also sign up for online billing and submit their own meter reads every month to add extra points. HTH
    mardatha wrote: »
    It's what is inside your head that matters in life - not what's outside your window :D
    Every worthwhile accomplishment, big or little, has its stages of drudgery and triumph; a beginning, a struggle and a victory. - Ghandi
  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    I got a message on my online BG account regarding nectar, so just registered, card arrived after a couple of weeks.
    Your folks could always e-mail BG regarding an account opening bonus.
    I've sofar only picked up 400 points for submitting a reading and booking a repair on line. Other points are added quarterly allegedly.
    That gum you like is coming back in style.
  • backfoot
    backfoot Posts: 2,700 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    jackieglasgow wrote: »
    It is too late silvercar, to register for the bonus points. This is 10,000 for signing up for gas and elecricity.

    Only relevant for those on their standard tariff, which isn't worth being on anyway.
  • jackieglasgow
    jackieglasgow Posts: 9,436 Forumite
    Ah but you can sign up on standard and change over, and there is an offer on via the callcentres for £100 cashback after a year on standard, so it might be worth it for some folk.
    mardatha wrote: »
    It's what is inside your head that matters in life - not what's outside your window :D
    Every worthwhile accomplishment, big or little, has its stages of drudgery and triumph; a beginning, a struggle and a victory. - Ghandi
  • backfoot
    backfoot Posts: 2,700 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    jackieglasgow wrote: »
    Ah but you can sign up on standard and change over, and there is an offer on via the callcentres for £100 cashback after a year on standard, so it might be worth it for some folk.

    Do you have a link to the £100 cashback? Is it written into some terms and conditions?

    Can you explain how it is worth it? Customers would pay more than £150 on standard compared with the best online deals.

    Yes you can change over after the first 15 days and get 4,000 nectar points but that nets you only about £12.50, which isn't worth the effort.
  • backfoot
    backfoot Posts: 2,700 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    No didn't think so. :p
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