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LLoyds TSB - incorrect change of address
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Frogletina
Posts: 3,914 Forumite
Well, I am so mad today!
I've only used my credit card a couple of times since I took it out 2 years ago so I check my statements when they arrive but otherwise don't take much notice
I realised on Friday night via my online banking that I owed a payment by today so I set up a transfer from my debit card which left my account but I have been told will not arrive on time
I rang today to see why I had not had a statement for this and was told that my statement had gone to my previous address. This is their error as I have been getting all statements to this address since I moved 18 months ago, and she could not explain the error, and I have to go in with documentation to prove my new address - I wonder if they will accept their own previous statements!
It is likely that I will be charged for a late payment, but she could not waive it and I have to wait until I get my next statement and then have to write in to see if they will waive it. I can't get to my bank today - (another annoyance, as the leak repaired by severn trent, has only made the leak much worse and they are coming back out today)
I've only used my credit card a couple of times since I took it out 2 years ago so I check my statements when they arrive but otherwise don't take much notice
I realised on Friday night via my online banking that I owed a payment by today so I set up a transfer from my debit card which left my account but I have been told will not arrive on time
I rang today to see why I had not had a statement for this and was told that my statement had gone to my previous address. This is their error as I have been getting all statements to this address since I moved 18 months ago, and she could not explain the error, and I have to go in with documentation to prove my new address - I wonder if they will accept their own previous statements!
It is likely that I will be charged for a late payment, but she could not waive it and I have to wait until I get my next statement and then have to write in to see if they will waive it. I can't get to my bank today - (another annoyance, as the leak repaired by severn trent, has only made the leak much worse and they are coming back out today)
Not Rachmaninov
But Nyman
The heart asks for pleasure first
SPC 8 £1567.31 SPC 9 £1014.64 SPC 10 # £1164.13 SPC 11 £1598.15 SPC 12 # £994.67 SPC 13 £962.54 SPC 14 £1154.79 SPC15 £715.38 SPC16 £1071.81⭐⭐⭐⭐⭐⭐⭐⭐⭐Declutter thread - ⭐⭐🏅
But Nyman
The heart asks for pleasure first
SPC 8 £1567.31 SPC 9 £1014.64 SPC 10 # £1164.13 SPC 11 £1598.15 SPC 12 # £994.67 SPC 13 £962.54 SPC 14 £1154.79 SPC15 £715.38 SPC16 £1071.81⭐⭐⭐⭐⭐⭐⭐⭐⭐Declutter thread - ⭐⭐🏅
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