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why do my open pages close??

Could anyone explain why my open pages such as IE suddenly fold down to the taskbar?? I have scanned for viruses using Avast free some online scanners, also Everyday i always scan with Malwarebytes and there is nothing showing on the virus or malware side of my computer. I do get a problem where the page opens the menue bar displays but it takes an age before the rest of the page displays. I read something about Prefetch data and was thinking would this be something to do with my problem because i have scanned and cleaned with ccleaner and one time I may have checked everything on ccleaner. Thanks

I have stated on many occasions that i am not to good with computers and PC terminology so i hope you can understand what i am getting at.
The solving of a problem lies in finding the solvers.

Comments

  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Theres really no need to scan with malwarebytes every day

    Can you please open malwarebytes, goto LOGS and post the WHOLE of the last log

    reboot
    Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_hijackthis/
    Click MAIN MENU then DO A SYSTEM SCAN AND SAVE A LOGFILE(Takes seconds) then post the log so we can see whats running
    (do NOT do anything else with Hijack but scan and post the FULL log)
    If you get a message that you cant write to the hosts file then Press the SHIFT key, and whilst holding it RIGHT CLICK and select RUN AS (admin)
    :idea:
  • balloo_2
    balloo_2 Posts: 876 Forumite
    Malwarebytes' Anti-Malware 1.50.1.1100
    www.malwarebytes.org
    Database version: 5977
    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702
    06/03/2011 23:51:51
    mbam-log-2011-03-06 (23-51-51).txt
    Scan type: Full scan (C:\|D:\|)
    Objects scanned: 226288
    Time elapsed: 26 minute(s), 51 second(s)
    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0
    Memory Processes Infected:
    (No malicious items detected)
    Memory Modules Infected:
    (No malicious items detected)
    Registry Keys Infected:
    (No malicious items detected)
    Registry Values Infected:
    (No malicious items detected)
    Registry Data Items Infected:
    (No malicious items detected)
    Folders Infected:
    (No malicious items detected)
    Files Infected:
    (No malicious items detected)

    Doing hijack this now
    The solving of a problem lies in finding the solvers.
  • balloo_2
    balloo_2 Posts: 876 Forumite
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 00:07:16, on 07/03/2011
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Alwil Software\Avast5\avastUI.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Secunia\PSI\psi_tray.exe
    C:\Program Files\OpenOffice.org 3\program\soffice.exe
    C:\Program Files\OpenOffice.org 3\program\soffice.bin
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\CDBurnerXP\NMSAccessU.exe
    C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
    C:\Program Files\Secunia\PSI\PSIA.exe
    C:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\NVIDIA Corporation\System Update\UpdateCenterService.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files\Secunia\PSI\sua.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll
    O3 - Toolbar: (no name) - {0974BA1E-64EC-11DE-B2A5-E43756D89593} - (no file)
    O4 - HKLM\..\Run: [HitmanPro35] "C:\Program Files\Hitman Pro 3.5\HitmanPro35[1].exe" /scan:boot
    O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [EPSON Stylus DX7400 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICDE.EXE /FU "C:\WINDOWS\TEMP\E_S109.tmp" /EF "HKCU"
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Startup: OpenOffice.org 3.2.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
    O4 - Global Startup: Secunia PSI Tray.lnk = C:\Program Files\Secunia\PSI\psi_tray.exe
    O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01025D1C-BB03-4369-8344-732CD0DCCCF0} (NVIDIA GPU Reader Class) - http://www.geforce.com/services_toolkit/ShimGen/1.1.28.1/GPU_Reader.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
    O16 - DPF: {32C3FEAE-0877-4767-8C20-62A5829A0945} (FBootloaderAX) - http://static.ak.facebook.com/fbplugin/win32/axfbootloader.cab?1270675843921
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
    O16 - DPF: {6824D897-F7E1-4E41-B84B-B1D3FA4BF1BD} (PCPitstop AntiVirus) - http://utilities.pcpitstop.com/Exterminate2/pcpitstopAntiVirus.dll
    O16 - DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} (NVIDIA Smart Scan) - http://www.nvidia.com/content/DriverDownload/nforce/NvidiaSmartScan.cab
    O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
    O16 - DPF: {79E0C1C0-316D-11D5-A72A-006097BFA1AC} (EPSON Web Printer-SelfTest Control Class) - http://esupport.epson-europe.com/selftest/en/Prg/ESTPTest.cab
    O16 - DPF: {94E5218F-9737-4FC2-8457-567B1FF23DC0} (diskhealth Class) - http://utilities.pcpitstop.com/DiskMD3/DiskMD3Ctrl.dll
    O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (Emsisoft Web Malware Scan) - http://ax.emsisoft.com/emsisoft_webscan.cab
    O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-31-0.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
    O16 - DPF: {EBB176D2-AF75-4706-832F-4C8448F72757} (TNSClickerc.Clicker) - http://www.shopandscan.com/TNSClickrc.CAB
    O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/Optimize3/pcpitstop2.dll
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe (file missing)
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: NMSAccess - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
    O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe (file missing)
    O23 - Service: Performance Service (nTuneService) - NVIDIA - C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Secunia PSI Agent - Secunia - C:\Program Files\Secunia\PSI\PSIA.exe
    O23 - Service: Secunia Update Agent - Secunia - C:\Program Files\Secunia\PSI\sua.exe
    O23 - Service: Update Center Service (UpdateCenterService) - NVIDIA - C:\Program Files\NVIDIA Corporation\System Update\UpdateCenterService.exe
    --
    End of file - 10800 bytes
    The solving of a problem lies in finding the solvers.
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    What does the 'secunia' software do?
    :idea:
  • balloo_2
    balloo_2 Posts: 876 Forumite
    Hi Rik
    To be quite honest i havent a clue. Wife plays games and Grandchildren my son goes on it very rearly.
    The solving of a problem lies in finding the solvers.
  • balloo_2
    balloo_2 Posts: 876 Forumite
    From what i can find about "Secunia" i think its nothing i have been using and may have dowloaded as part of another program. I do not use it so i think i should delete it.
    The solving of a problem lies in finding the solvers.
  • Toxteth_OGrady
    Toxteth_OGrady Posts: 3,958 Forumite
    1,000 Posts Combo Breaker
    balloo wrote: »
    From what i can find about "Secunia" i think its nothing i have been using and may have dowloaded as part of another program. I do not use it so i think i should delete it.

    I have used it before. It's an auto software update tracker. Harmless.
    604!
  • balloo_2
    balloo_2 Posts: 876 Forumite
    I Found it too it says Secunia System Score Removed it now. ;)
    The solving of a problem lies in finding the solvers.
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Try a couple of cleaners -

    Download CCLEANER
    http://www.piriform.com/ccleaner/download/slim
    Run the CLEANER scan (UNTICK 'cookies')
    Then run the REGISTRY scan (Backup the registry when it asks)


    Download GLARY UTILITIES
    http://www.glaryutilities.com/download/gusetup_slim.exe
    REBOOT then run the ONE CLICK scan
    Goto MODULES / SYSTEM TOOLS / WINDOWS STANDARD TOOLS / then run SYSTEM FILE CHECKER
    :idea:
This discussion has been closed.
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