Bank keeps ringing

GeorgeUK

Letter to stop phone calls:

Dear Sirs,

Account No: XXXXXXXX

I am writing in relation to the quantity and frequency of telephone calls that I have received from your company, which I deem to be personally harassing. I have verbally requested that these stop, but I am still receiving calls and I now require all further correspondence from your company to be made in writing only. I am of the view that your continued harassment of me by telephone puts you in breach of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997.

If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to OFCOM, Trading Standards and The Office of Fair Trading, meaning that you will be liable to a substantial fine. Be advised that any further telephone calls from your company may be recorded and used in evidence and I expect this harassment to cease immediately.

Yours faithfully

Chocmonster7

I've been getting calls every day from LloydsTSB, even though I've sent the do not call letters. I now look on it as them checking up on me to make sure I'm still alive.

I answer in a light jolly voice and just start a conversation chatting about anything and everything - confuses the hell out of the call centre people especially if they are the Indian ones.

End the conversation by thanking them for the call and wishing them a good day/night, etc. They are so taken aback that they never get as far the security questions!

Woowoo

I like it chocmonster

rdchick

when we get calls we don't want in the office we just pass the phone round and each say a colour, fave animal, what we had for breakfast - they soon get the message that no one wants to talk to them!!