Bank keeps ringing

Wimbledonpark

Evening,LloydsTSB are always ringing.I think ringing at 6.40 on a sunday evening is out of order,is there a time limit that they can ring up to?Many thanks.

NikkiP_2

what are they phoning about ?

CH27

Do you know what they are ringing about?

bottleofred

If you owe them money, they are going to ring until told otherwise. Any idea why they are calling?

RedTulip

Officially there is no statutory legislation that makes reference to specific times for phoning people at their place of residence. However due care should be taken by the creditor as to what is reasonable.

If they are continually phoning at unsocial hours this could be classed as harassment under section 40 of Administration of Justice Act 1970.

GeorgeUK

If this is with regards arranging debt repayment, have you sent a letter requesting all communication be in writing only?
There are some templates on the board for that.

feeling-good

Lloyds TSB are awful, if they are calling your landline, get your number changed ( it's free to do ) just tell your phone provider you are getting lots of silent calls and also tell LLoyds that they from now on to contact you by letter only, as anything that is important to tell you must be on writing anyway !


They also used to tell me " I was a valued customer, then they started to send me hate mail " quote from confessions of a shop a holic

MoneysTooTightToMention

I can second this, I have only missed one payment with them but they have phoned me repeatedly on my mobile all weekend and I cant change the number as its my business line

Wimbledonpark

Yes we do owe them money.We are with the CCCS and i have emailed them today to ask them to send TSB our updated financial statement.Am hoping once they receive that they will stop ringing.We have been on a dmp for over 4 years now and all our creditors have been sent monthly payments,only now tsb have started adding interest again.Aggghhh.:mad:

Wimbledonpark

Many thanks for all your replys.

Jesthar

MoneysTooTightToMention wrote: »

I can second this, I have only missed one payment with them but they have phoned me repeatedly on my mobile all weekend and I cant change the number as its my business line

There is an alternative if your mobile can do this trick - record a 'silent' ringtone and assign it to the number they call from Hey presto, you'll never 'hear' from then again! Follow that up with a letter send recorded deliver telliung them you only wish to deal with them in writing and they are not to call you again or you will report them to the OFT.

Sadly it won't work if they call ID withheld, but it should work otherwise

~Jes