a warning. Amazon charged me £49

west_is_best

I just wanted to warn everyone to check their bank statements.. Amazon have charged me £49 for being a prime member that I didnt even ask for!!!!

I contacted them and it has now been cancelled... the confirmation email is as follows...


Hello Margaret,

Thank you for contacting Amazon.co.uk.

Your Amazon Prime membership has been cancelled. Other members you may have shared your benefits with will be notified of the cancellation.

Our records indicate that neither you nor your registered guests have used your Amazon Prime membership benefits, so I have requested a refund of 49 GBP for the membership fee. The refund should be processed within the next 2-3 business days and will appear as a credit on your next credit card billing statement.

For more information about Amazon Prime, including the Terms & Conditions, please visit our Help pages at:

http://www.amazon.co.uk/gp/help/customer/display.html?nodeId=200182130

Thank you for shopping at Amazon.co.uk.

Did I solve your problem?

If yes, please click here:
http://www.amazon.co.uk/gp/help/survey?p=A39OQPZG6BBXKU&k=hy

If no please click here
http://www.amazon.co.uk/gp/help/survey?p=A39OQPZG6BBXKU&k=hn

Please note: this e-mail was sent from an address that cannot accept incoming e-mail.
To contact us about an unrelated issue, please visit the Help section of our website: http://www.amazon.co.uk/help

Warmest regards,


Pia G.
Amazon.co.uk
Your feedback is helping us build Earth's Most Customer-Centric Company.

MODS... feel free to move, I just wanted to warn people...

Check your statements and contact them if youve been charged..

azza87

Does this really need to be posted on the grabbit board?

adrienne1945

Thanks for the heads up I've recently had a delivery from them so I shall certainly be keeping an eye on my account to make sure I don't get charged for this. I wouldn't have known about this if it hadn't been on this board I'm having enough problem with Additions (Littlewoods) at the moment, so I don't need any other retailer problems. I'm beginning to think its safer and less hassle to just physically go into a store and shop

west_is_best

Amazon Prime Member Fee? Charged £48... - Page 8 - MoneySavingExpert.com Forums

MisalignedHalo

I had the same problem, contacted them and they refunded me. Was always curious as to why i had free next day delivery for 12months, then realised when i got billed for £49.