We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

PLEASE READ BEFORE POSTING: Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Will I end up having to pay previous agents fees?

I'm trying to sell my property and have recently changed estate agents. Just prior to my notice expiring with the old agent they said they had someone who would like a viewing. I declined this viewing as they wished to book it for two days before my notice expired/I would be signing a contract with a new agent.

I now have a viewing through the new agent and I have a strong suspicion it is for the same person who tried to arrange a viewing with my old agents.

Now, IF this was the case and IF it all resulted in a sale would I be liable to pay fees to both agents?

Obviously I appreciate that neither of the above could be correct/happen but I'd like to understand where I would stand if that were the situation.

Many thanks in advance for any input. :)

Comments

  • DVardysShadow
    DVardysShadow Posts: 18,949 Forumite
    Write to the old agent and request the definitive list of viewers they would claim to have introduced within 7 days. Keep a copy of your letter. If they reply, send a copy of their letter to your new agent and advise them that they must square these people with your old agent. Don't take viewings until old agent have had the chance to respond.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • fannyanna
    fannyanna Posts: 2,622 Forumite
    Part of the Furniture Combo Breaker
    Write to the old agent and request the definitive list of viewers they would claim to have introduced within 7 days. Keep a copy of your letter. If they reply, send a copy of their letter to your new agent and advise them that they must square these people with your old agent. Don't take viewings until old agent have had the chance to respond.

    I've just sent an email asking for a list. Thank you very much for your advice.

    If they do try to claim they introduced the viewing that I declined what would be your take on that?
  • evoke
    evoke Posts: 1,286 Forumite
    Tenth Anniversary Combo Breaker
    I wouldn't have bothered to ask them for a list. The onus should be on them to protect their interests. Also, they haven't technically 'introduced' you to anyone have they? Your current EA would be the one who arranged for the viewer to visit your property.
    Everyone is entitled to my opinion!
  • DVardysShadow
    DVardysShadow Posts: 18,949 Forumite
    evoke wrote: »
    1. I wouldn't have bothered to ask them for a list. The onus should be on them to protect their interests.
    2. Also, they haven't technically 'introduced' you to anyone have they? Your current EA would be the one who arranged for the viewer to visit your property
    1. Requesting a list is the means of putting the onus on the old agent
    2. When £1000 or more could hang on it, they will fight tooth and nail to claim they made the introduction.
    An ounce of prevention is worth a pound of cure
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • fannyanna
    fannyanna Posts: 2,622 Forumite
    Part of the Furniture Combo Breaker
    I'd be happier knowing upfront who they'd claim to have introduced.

    I would argue that they didn't introduce anyone with regards to the last viewing that they tried to arrange - on the basis that I rejected the viewing.

    Although I'm sure they'll try to say that it was an introduction.

    Either way I'll find out when they send through the list.
  • Blacksheep1979
    Blacksheep1979 Posts: 4,224 Forumite
    1,000 Posts Combo Breaker
    trouble with asking for that list is that you know now if the original EA is claiming some right over these viewers whereas before you had nothing linking them to you, they weren't passed on to you by the EA or put in touch now they could claim that you've called them up for a viewing.
  • flora48
    flora48 Posts: 644 Forumite
    Tenth Anniversary 500 Posts Combo Breaker
    I asked this question when I went dual agency last summer. The new estate agent explained that that only one EA fee would be payable and if in dispute which agent, then the 2 agents had to fight it out themselves and maybe even go to court. I believed this, maybe I should have dug deeper. Pleased to say that the house is now sold.
  • DVardysShadow
    DVardysShadow Posts: 18,949 Forumite
    flora48 wrote: »
    I asked this question when I went dual agency last summer. The new estate agent explained that that only one EA fee would be payable and if in dispute which agent, then the 2 agents had to fight it out themselves and maybe even go to court. I believed this, maybe I should have dug deeper. Pleased to say that the house is now sold.
    Dual Agency is slightly different if both agents know that they are both on the job, although I might have echoed the advice of the 2nd agent to both in a letter and asked to be advised if my understanding was incorrect.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • evoke
    evoke Posts: 1,286 Forumite
    Tenth Anniversary Combo Breaker
    With dual agency it's winner takes all, is it not? I was with two agents and both knew about each other and both knew that whoever sold my property would get the commission. The other EA would get nothing. It certainly made them work harder.
    Everyone is entitled to my opinion!
  • flora48
    flora48 Posts: 644 Forumite
    Tenth Anniversary 500 Posts Combo Breaker
    Dual agency certainly spurred the first agent into action, and they did get the sale after 18 months, I did feel sorry for the second agent, he was sooo nice!!!!!!
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.4K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.