my notepad computer AVG anti virus does not

Deals_2

seem to work. it will not turn itself on. any tips? thanks in advance

GunJack

yes, best tip is to bin avg and use avira or avast instead....use the avg removal tool here (32-bit)

http://www.avg.com/us-en/download-tools

get avira antivir or avast from here:-

http://www.filehippo.com/

Deals_2

thanks for your help!

GunJack wrote: »

yes, best tip is to bin avg and use avira or avast instead....use the avg removal tool here (32-bit)

http://www.avg.com/us-en/download-tools

get avira antivir or avast from here:-

http://www.filehippo.com/

RussJK

Also you might want to check that it wasn't a form of malware preventing AVG from starting.

Install Malwarebytes Anti-Malware, fully update it, then do a full scan
http://www.malwarebytes.org/mbam.php

You could also try a scan from the Microsoft Malicious Software Removal Tool:
http://www.microsoft.com/downloads/en/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

Dr Web:
http://www.freedrweb.com/cureit/?lng=en

Some other very quick once only scanners:
http://devbuilds.kaspersky-labs.com/devbuilds/AVPTool/
http://www.surfright.nl/en/hitmanpro
http://support.kaspersky.com/downloads/utils/tdsskiller.exe


If any of the scans find something, then feel free to post the log for some of the others to look at and help you further.

aliEnRIK

Download MALWAREBYTES (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_malwarebytes_anti_malware/
Open malwarebytes and goto UPDATE and click 'check for updates'. After its updated goto SCANNER and click PERFORM QUICK SCAN then click SCAN
Remove everything thats found (needs to be ticked)
Post the COMPLETE log here AFTER youve deleted everything it finds
If anything was found then do the exact same but run a FULL scan


reboot

Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_hijackthis/
Click MAIN MENU then DO A SYSTEM SCAN AND SAVE A LOGFILE(Takes seconds) then post the log so we can see whats running
(do NOT do anything else with Hijack but scan and post the FULL log)
If you get a message that you cant write to the hosts file then Press the SHIFT key, and whilst holding it RIGHT CLICK and select RUN AS (admin)