DHL Delivery problem - Any advice please

Arteller

Hi everyone,

I bought something and DHL Global mail shows this as the progress:

3/1/2011 12:25 PM UNITED STATES MANIFESTED FOR OUTBOUND TRANSPORTATION

3/1/2011 11:45 AM CT Des Plaines, IL


PROCESSING COMPLETED AT ORIGIN 3/1/2011 11:14 AM CT Des Plaines, IL


ARRIVAL ORIGIN DHL GLOBAL MAIL FACILITY 3/1/2011 08:03 AM CT Des Plaines, IL PROCESSED



The last even is in bold, it hasn't progressed for 5 days, I contacted DHL and they said it shouldn't take that long, I know that as it normally only takes 2 days from US to arrive in the UK (customs).

It seems DHL Global Mail may be owned by the Home Delivery Network, however none of the 3 tracking numbers I have work on there.

Has anyone bought anything from Amazon USA and had this happen?

Thanks.

martindow

There is another thread about delays with RM post to USA as the Americans will no longer allow parcels to travel on passenger planes. Maybe these regulations are holding up DHL items as well.

Priority will be given for timed services so if yours is on an economy service it may be waiting for free space. The tracking shows it has been manifested so it could just be waiting for its allocated flight. I wouldn't panic yet but call DHL again tomorrow as they often can see more complete and up to date tracking than is shown online.