Virgin Media / Netgear Router / connection problems

Mr_Oink

MarkBargain wrote: »

Thanks Mr Oink, I will start a separate thread as you suggest.

That's great. There are lots of really decent folk here who will have some great advice, and it's something often overlooked.

Enjoy the wireless, hope it goes good.

letsbehonest

Hi.
I have just read the OP and the reply's above, for what it's worth I have just spent hours trying to sort out a similar problem for an elderly friend. Trying to get through to virgin media is a feat in it's self, but the upshot of all this was "Oh we will send you out a newer router" all this after my initial 55 min phone call with one of their tech support chaps who sent me away with what turned out to be the wrong info

closed

change the angle on the router aerial so it is more horizontal