Unable to leave feedback

judy2357

I am trying to leave good feedback for one of my buyers, but although there is a clickable link for feedback on my summary page when I click it, it comes up with this message:-

We are unable to add your Feedback for 1 transaction

Heres why

This item number does not exist or you have already left feedback

Both of which is not the case. I will keep trying but does anyone know why this is please. Thanks for any advice in advance.

chancesare_2

Ebay has been glitchy to say the least of late. However, it could be that your item/seller has been pulled?

judy2357

chancesare wrote: »

Ebay has been glitchy to say the least of late. However, it could be that your item/seller has been pulled?

Thank you - the buyer has paid and the auction has finished but will keep trying.

chancesare_2

You could try clearing your cookies/cache.

fiscalfreckles

Try going via the Account tab at the top of your Summary page, hover your mouse over & a drop down menu should include Feedback; click on that & there should be a list of your transactions.

(sometimes its just the links that don't work, I often get "invalid item number" when trying to invoice!)

judy2357

fiscalfreckles wrote: »

Try going via the Account tab at the top of your Summary page, hover your mouse over & a drop down menu should include Feedback; click on that & there should be a list of your transactions.

(sometimes its just the links that don't work, I often get "invalid item number" when trying to invoice!)

Many thanks this worked for me and I have been able to leave good feedback.

shaun_from_Africa

Just for info in case in crops up again.
This was an ebay glitch. The following is currently showing on the ebay buyer discussion board.

[QUOTEFeedback Bug: Error when attempting to leave feedback
Some member's are receiving an error when attempting to leave feedback. They're being told:

- This item number does not exist
- Or you have already left feedback.

This has been escalated as a bug and we are working to restoring this functionality as quickly as possible.

Regards
the eBay Community Team
][/QUOTE]

marbella

I rang them today and was told about the technical problem.