Will Natwest Close My Account ?

spencer111

I applied for a Natwest Current account online and have been accepted and have also returned my paperwork to them (I already had a E-Saver account with them), but I have read stories about this AVU department they use and I am now worried that they will close it.

I don’t have the best credit in the world which is probably worse, so when it is open and I get my card etc how long do I leave it until I can consider it safe and start paying money etc in, is it a week after it is open, a month or can they close it at any time, or does the AVU only close it say within a week of it being open and after that you are safe.

Sorry for all the questions but I just want to be safe.

tigerlily44

spencer111 wrote: »

I applied for a Natwest Current account online and have been accepted and have also returned my paperwork to them (I already had a E-Saver account with them), but I have read stories about this AVU department they use and I am now worried that they will close it.

I don’t have the best credit in the world which is probably worse, so when it is open and I get my card etc how long do I leave it until I can consider it safe and start paying money etc in, is it a week after it is open, a month or can they close it at any time, or does the AVU only close it say within a week of it being open and after that you are safe.

Sorry for all the questions but I just want to be safe.

This happened to me (ie AVU closed it after I had sort code and account details etc). I wouldn't do anything until you have your card etc, have put £1 in it and seen what happened.

There are too many stories on here about the powers of the mysterious AVU and Natwest and RBS (and latterly Barclaycard) of accounts being opened and then retrospectively closed).

Don't tell your employer like I did, its embarrassing to have to go and change the details back again like I had to.

hth

tiger

spencer111

tigerlily44 wrote: »

This happened to me (ie AVU closed it after I had sort code and account details etc). I wouldn't do anything until you have your card etc, have put £1 in it and seen what happened.

There are too many stories on here about the powers of the mysterious AVU and Natwest and RBS (and latterly Barclaycard) of accounts being opened and then retrospectively closed).

Don't tell your employer like I did, its embarrassing to have to go and change the details back again like I had to.

hth

tiger

Thanks for that, Thats what I was worried about if I go and set up DD's etc and then they close it. What I cant understand is why they have such a system, with most banks once a account is open thats it !.

I will wait until (If) I get my card, stick £1 in it and leave I for a week, if its okay after that I will assume I am safe as surely after a week they would have looked at it an closed it if need be.

I dont know if it helps that I already have a savings account with them and they have never closed that, or maybe savings accounts dont go to this AVU ?.

jen245

I think if you get the card, you will be fine. I also had a savings account (for about 3 years) when I applied for a Current Plus account, and was really worried reading all the AVU stories, but it was fine, I got my account details through, then a week later my debit card and cheque book through. I havent had any probelms at all with them

izools

I suppose you can thank your lucky stars you aren't a Barclays customer.

Upon my discharge from bankruptcy I opened a Barclays Cash Card account - they were aware of my financial status (Discharged BR) as I told them openly.

I ran the account flawlessly with a four figure turnover per month, low water level in excess of £500, never incurred a penny in charges, but still earned them plenty of transaction fees from the debit card and such like. So they "kindly" allowed me to open a full current account after having run the Cash account well for a year.

Which was nice, Cheque Guarantee card, £100 overdraft, chequebook, etc. So I changed over all my DDs and Standing Orders to the new account told my employer etc, and then got a letter through the post basically saying

"We've cancelled your debit card and online banking, and all of your accounts - ISA, Cash, and Current, will be closed. Don't bother coming back, you aren't welcome. Oh, and if you want your cash you'd better do it within a fortnight or we'll keep it. Remember to bring photo ID and proof of address, and our cashiers will need authorisation from the branch manager given the status of your account".

Never been in debt to Barclays, never lied to them, no record of fraud on my credit file and no outsanding defaults or arrears or any other such unresolved adverse data. So they gave me the finger. God only knows what they were thinking or suspecting me of when they did this.

Even stranger is they happily let me keep my Barclaycard - and reduced the APR.

That was an embarrassing week between payroll and I. Thankfully LTSB were more than happy to give me a standard current account at the time even with the BR on file.

Go figure.

spencer111

izools wrote: »

I suppose you can thank your lucky stars you aren't a Barclays customer.

Upon my discharge from bankruptcy I opened a Barclays Cash Card account - they were aware of my financial status (Discharged BR) as I told them openly.

I ran the account flawlessly with a four figure turnover per month, low water level in excess of £500, never incurred a penny in charges, but still earned them plenty of transaction fees from the debit card and such like. So they "kindly" allowed me to open a full current account after having run the Cash account well for a year.

Which was nice, Cheque Guarantee card, £100 overdraft, chequebook, etc. So I changed over all my DDs and Standing Orders to the new account told my employer etc, and then got a letter through the post basically saying

"We've cancelled your debit card and online banking, and all of your accounts - ISA, Cash, and Current, will be closed. Don't bother coming back, you aren't welcome. Oh, and if you want your cash you'd better do it within a fortnight or we'll keep it. Remember to bring photo ID and proof of address, and our cashiers will need authorisation from the branch manager given the status of your account".

Never been in debt to Barclays, never lied to them, no record of fraud on my credit file and no outsanding defaults or arrears or any other such unresolved adverse data. So they gave me the finger. God only knows what they were thinking or suspecting me of when they did this.

Even stranger is they happily let me keep my Barclaycard - and reduced the APR.

That was an embarrassing week between payroll and I. Thankfully LTSB were more than happy to give me a standard current account at the time even with the BR on file.

Go figure.

Thats terrible, I am actually with Barclays as well and have Barclaycard, have had them well over a year so hopefully they won't do that to me or I am really knackered !. I just wanted the Natwest as a 2nd account to help me budget better.