NPower higher rate units loaded to winter months

undaunted

DirectDebacle wrote: »

Notwithstanding, that it is heartwarming to see customers switching from npower.

Just my opinion.

and mine, it's the only way these pernicious people will ever learn that they cannot just do as they please! :beer:

beefturnmail

Thanks for the link to the licence conditions - does this apply to gas though? It only seems to apply to Electiricity. I've not actually paid the bill yet, so I could just re-calculate the bill based on a proportion of higher rate units reflecting the time I was their customer, pay them this and dispute the remainder. If there is an unresolved dispute can they mark my credit file however?

undaunted

Sorry, standard gas conditions is here
http://epr.ofgem.gov.uk/index.php?pk=doc431303

"

Information for Customers about Deemed Contracts

7.7 If the licensee supplies gas to a Customer's premises under a Deemed Contract, it
must take all reasonable steps to provide that Customer with:
(a) the Principal Terms of the Deemed Contract; and
(b) Notice that Contracts, with terms that may be different from the terms of
Deemed Contracts, may be available and of how information about such

Contracts may be obtained."


If you are ever unhappy with any entry on a credit file for any reason you are entitled to request a notice of correction be posted https://www.econsumer.equifax.co.uk/consumer/uk/sitepage.ehtml?forward=gb_cpo_ncsample

studio_two

DirectDebacle wrote: »

Yes. Of course you weren't to know but if you had stayed with them till around August this year then switched, you would have the benefit of the very low summer tier 1 units. Notwithstanding, that it is heartwarming to see customers switching from npower.

Just my opinion.

Hmm, at least I know why my spredsheet never tallys with the statements they send me.

Am I correct to state this only applies to GAS?

Since I have (almost) NIL GAS usage over the summer months, there seems little propect of my clawing this back.

I was considering switching, but it is something else I will need to factor in to my calculations before making a decision.

Do other companies use this practice?

Many thanks,
Stephen