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Deposit Protection Scheme question
Comments
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Oh, well done! F*xton's accounting practices at that branch are obviously seriously lacking. Just like the "service" they provide to their landlords, I've heard.0
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Just a quick update. I got my £235 back directly from the agent in the end. I emailed to say I would be opening a dispute and my case got passed to someone else.
I explained it all again and finally they got the hang of what I was saying and refunded me. It was deducted 'in error' apparently. Thanks to those on MSE who spurred me on.
Nice work. £235 for half an hour on here and a couple of phone calls. :cool:
People say that private landlords need to be regulated, I'd say start with the EAs! (and maybe some of the RSLs too!)0 -
How did that happen????Thanks for this info vickimanchester. I have tracked down the relevant scheme 'Tenancy Deposit Solutions Ltd t/a mydeposit'. I put my name and postcode details in and their website confirms my deposit is protected. It says that I have 3 months after the end of the tenancy to start a dispute so I am still in time.
I can't raise a dispute online because it is asking for the number from my Deposit Protection Certificate (which I don't have as it was not issued) so I will give them a call tomorrow.
Feeling slightly more hopeful that I will get my £235 back.
Answer: Foxtons must have protected the deposit and given themselves as lead tenant or something along those lines, so they got the Tenants' Deposit Protection Cert. ......Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0
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