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Talk Talk continues to anger and frustrate customers..
hurrah
Posts: 1,373 Forumite
in Phones & TV
See this article in todays Sunday Observer.
"Talk Talk, the landline telephone service from the Carphone Warehouse, continues to anger and frustrate customers with its customer service, despite assurances last week from its chief executive that the company 'continues to make huge strides' in this area.
About 100,000 of the 500,000 people who have persisted with their application for the firm's 'free broadband forever' offer, launched in April, are still waiting to be connected, while many of those who have signed up have contacted Cash to say that they have lost their phone line, broadband service or both."
http://observer.guardian.co.uk/cash/story/0,,1951488,00.html#article_continue
"Talk Talk, the landline telephone service from the Carphone Warehouse, continues to anger and frustrate customers with its customer service, despite assurances last week from its chief executive that the company 'continues to make huge strides' in this area.
About 100,000 of the 500,000 people who have persisted with their application for the firm's 'free broadband forever' offer, launched in April, are still waiting to be connected, while many of those who have signed up have contacted Cash to say that they have lost their phone line, broadband service or both."
http://observer.guardian.co.uk/cash/story/0,,1951488,00.html#article_continue
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Comments
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I see this everyday instore
Very annoying for customers and devastating in some casesIsn't the knowledge that comes from experience more valuable than the knowledge that doesn't?0
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