greasypalm help.........

magoogy

im having a problem with greasypalm and just cannot contact them.........my partner purchased an over 50s life insurance plan on 25th november and shouldve got £70 cashback.......

its been showing as pending ever since........

since beginning of february we have been trying to put a ticket in to see why its still pending but, it keeps saying this isnt over 120 days and thus you cannot put a ticket in yet........but, you have to put the ticket in before 180 days

on 25th feb i began to worry as it was getting to 3months......so, i tried again and still got above.......ive been trying ever since to put the ticket in but it still wont let........

ive tried using the why hasnt my thing tracked ticket but got that it is more than 120 days old and thus we cannot check for you

im so confused and not sure how i contact them properly now??????

any help sorting this out would be appreciated...thanks

MrsTinks

I don't know about greasy palm but other insurance cashbacks I've had from other sites have taken over 3 months to pay out... I don't know if it's to stop people taking out insurance, getting the high cashback and then cancelling... instead they wait a few months so they have recouped the cashback before paying it if that makes sense?
Failing that... can you call them? Although if it's showing up as Pending I guess wait the 120 days till you can raise a ticket...
Remember though that cashback is never guaranteed...