massive misprice ? debs rings

soolin

I haven't had a cancellation email yet either and have checked all my spam boxes just in case.

There is no way we are going to get this, but they are taking a while to cancel and appear to be still taking the money.

jojo1978_3

mmcourt wrote: »

Im the same. No cancellation email and money gone from account. I only ordered one as well.:)

Have they actually taken the money? I mean, is it actually showing on your statement as taken by debenhams.
I've checked mine and the money has been set aside from the credit card company-in other words it has been requested, but not completed yet, its sat in pending transactions.
This does not mean that the money has been taken.

jojo1978_3

Just had this email
"
Dear Customer,

You recently placed an order for a piece of bespoke Swesky jewellery, unfortunately due to human error, an incorrect price was showing on our website, and as such we will be unable to fulfil your order as per our Terms and Conditions. Your order has been cancelled, and we have released the funds back to your bank.

Whilst we make every effort to ensure mistakes like this do not happen, we are sorry for any disappointment this may have caused.

Kind regards,

Debenhams Customer Services"

cherry6

Just received this email:

Dear Customer,

You recently placed an order for a piece of bespoke Swesky jewellery, unfortunately due to human error, an incorrect price was showing on our website, and as such we will be unable to fulfil your order as per our Terms and Conditions. Your order has been cancelled, and we have released the funds back to your bank.

Whilst we make every effort to ensure mistakes like this do not happen, we are sorry for any disappointment this may have caused.

Kind regards,

Debenhams Customer Services

Stranger_Than_Fiction

Yes, I've just received the same email. I ordered before 9am yesterday so am pretty sure everyone else will be getting the same. Never mind! If something is too good to be true.... It was fun to dream!

nikkit72

email now received

MrsMalthouse

I got it too.

bargainhuntergill

same email just received oh never mind.....i do wonder if greedy people didnt do what they did would single orders have slipped through.....hmmm we'll never know

mmcourt

Spoke too soon. ah well, maybe next time lol

Dear Customer,

You recently placed an order for a piece of bespoke Swesky jewellery, unfortunately due to human error, an incorrect price was showing on our website, and as such we will be unable to fulfil your order as per our Terms and Conditions. Your order has been cancelled, and we have released the funds back to your bank.

Whilst we make every effort to ensure mistakes like this do not happen, we are sorry for any disappointment this may have caused.

Kind regards,

Debenhams Customer Services

Noworneva

Dear Customer,

You recently placed an order for a piece of bespoke Swesky jewellery, unfortunately due to human error, an incorrect price was showing on our website, and as such we will be unable to fulfil your order as per our Terms and Conditions. Your order has been cancelled, and we have released the funds back to your bank.

Whilst we make every effort to ensure mistakes like this do not happen, we are sorry for any disappointment this may have caused.

Kind regards,

Debenhams Customer Services